In: Business and Management

Submitted By deepali
Words 2083
Pages 9
|Self Esteem & Assertiveness | |
|Method 1 | |
|About This Training Course | |
|Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none| |
|is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. During this | |
|one-day workshop you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to | |
|recognize the importance of learning self-acceptance and nurturing your sense of self. | |
|Subjects Covered | |
|This one-day workshop will help you teach participants how to: | |
|Grow in the conviction that they are competent and worthy of happiness | |
|Make a positive first impression | |
|Turn negative thoughts into positive thoughts | |
|Make requests so that you get what you want | |
|Find ways of connecting…...

Similar Documents

Personality Influence Negotiation

...Personality Types In preparing for a negotiation, we need to understand the other party’s tendencies in a tense or pressure-filled situation, such as that encountered in a typical negotiation scenario. Negotiator personality types can be analyzed using two dimensions, emotion and assertiveness. Why is this important? The same negotiating approach may work differently with dissimilar people because of the innate differences related to our personality types. Figure 2 is a two-by-two matrix that outlines the different negotiating personality styles as defined by emotion and assertiveness. A negotiator with low emotion focuses on facts and organization, while a more emotional negotiator will be oriented more towards feelings and relationships. Less assertive negotiators tend to have longer attention spans and are slow to decide. Assertive negotiators are 2 characterized by short attention spans, making snap decisions, and the ability and willingness to take charge. Figure 2 Negotiator Personality Types Lo Analytical Pragmatic Amiable Emotion High Low Extrovert High Assertiveness a. The Analytical Negotiator. The analytical negotiator is positioned low on the emotion axis and low on the assertiveness axis. This type could also be described as the “beaver.” The beaver, or analytical, can be recognized by several personal characteristics. In the old days, these negotiators carried multi-scaled slide rules; now, they tote personal digital assistants or laptop......

Words: 3165 - Pages: 13


...When I thought of a proper beginning for this paper, I wondered if assertiveness was one of those words that would describe the essence of who I am. Many might use words similar such as aggressive, rude, or disrespectful. I envision my actions to exemplify firmness and self assurance. Assertiveness is the word you use when you want to persuade and entice a feeling, action or response whereas aggression usually reflects anger and making a feeling, action or response take precedent no matter what. According to Webster dictionary, the definition for assertive is “disposed to or characterized by bold or confident. ” Assertiveness is the act of getting your point across to a person or either a group of people without invading their space and/or being hostile. Assertiveness says that you can persuade your audience based on your candor and ability to grasp hold of the concept you are attempting to convey. Assertiveness is confused with aggressiveness because the receiver or your audience is not willing to accept the ideas or information that you are suggesting; thus confusing persuasion with aggression. Both types of behavior involve standing up for one’s rights and expressing one’s needs. The key difference between the two styles is that individuals behaving assertively will express themselves in ways that respect the other person. They assume the best about people, respect themselves, and think “win-win” and try to compromise.” Being raised in single parent home......

Words: 1319 - Pages: 6

Communication Styles

...Identify your communication style Direct: Low expressiveness & High assertiveness * They tend to tell others what to do instead of asking others what they think should be done. * They are focused on achieving something rather than morally correct. * They use very few words and look cold to others * They expect the others to learn fast and would not like to repeat. They do not mean anything in personal but are cautious about time * They like to keep business and personal separate. The do not like to discuss about their family Points to remember: * These people need to use caution to avoid appearing dictatorial or cold. * Need to practise some listening skills Spirited: High expressiveness & High assertiveness * They are full of grand ideas and hyperboles that tend to be very persuasive to others at first. But they are not good at discussing the steps and processes * They tend to go off in a different tangent and like to interject anecdotes in order to demonstrate or drive home a point * Remaining focused on a particular topic, managing time will be a challenge for these people. Points to remember: * Spirited people find hard to stick to an agenda or topic. Need to be remembered about the issue on hand. Systematic: Low assertiveness & Low Expressiveness * They focus more on facts and figures rather than opinions and possibilities * They like communication with tangible evidence * They are uncomfortable...

Words: 314 - Pages: 2

Conflict Management

... | |feedback and criticism. | Competing: Moderate assertiveness and cooperation// issues: this is my way and I’m right and your idea will not work Avoiding: Use when issues of low importance, to reduce tension/// Avoiding skills: ability to withdraw// basically they don’t care and will be happy to take whatever it is to produce// if you’re high competitive this would be a good time to back off and avoid interjecting if it is a small task which the team already has an idea of how to work it. Accommodating: not pushy with high cooperation// Use when show reasonableness, reate good will, keep peace// Accomodating skills: forgetting your desires Compromosing: when to use-- Equal power status, temp. solution when time constraints, strong commitement for resolution // Skills: negotiating, finding a middle ground, assessing value Collaborating: High assertiveness and cooperation/// Work together to gain understanding to gain the report 1. Competing- high assertiveness low cooperation. Use when: quick action is needed, unpolplar decisions need to be made, vital issues need to be handeled. Competing skills: arguing or debating, using rank or influence, asserting your opinions and feelings. In a group setting: could be bad IF everyone is on the same level. 2. Avoiding: low assertiveness, low cooperation. Use when: issues of low importance, to reduce tension, buy time. Avoiding skills: ability to withdraw...

Words: 935 - Pages: 4


...Being assertive does not necessarily mean being aggressive. These two behaviors are quite different in their manners. Someone who is assertive allows the problem to be discussed whereas someone who is aggressive usually participates in a one-sided conversation with little listening to the other side. Someone who is aggressive usually "shoots first" before addressing the problem. Assertiveness is an ability to take action in a positive, sincere, respectful, and confident way. It is also an ability to communicate directly using language that is to the point, taking initiative, focusing on solutions, addressing problems, taking ownership of problems, and bringing the problems to a close. Assertiveness can also mean being firm, patient, persistent, pushing someone into action, encouraging, and not compromising on the solution to the problem. Assertiveness requires flexibility tailored to the individual and the situation they are placed in. People usually have three obstacles that keep them from being assertive. They are: poor communication skills, low self-esteem, and a fear of conflict. An assertive response would be: "I have some concerns about whether the idea will work. My concerns include….Please help me to clear up my misunderstandings." The assertive person does not focus on winning as such, but rather on negotiating changes to benefit himself or herself and the other parties involved. They are very clear on what they want to accomplish. The communication needs to be......

Words: 463 - Pages: 2

Anu Ang Halimbawa Ng Salawikain

...UNIVERSITY City of Balanga, Bataan College of Arts and Sciences D. The Japanese System of Management E. Basic Duties of Worker F. Basic Duties of Employer G. Filipino Work Ethics H. Philippine Labor Law a. R.A. 6713 – Code of Conduct and Ethical Standards b. The Labor Code of the Philippines I. Biblical Principles Governing a Man as a Worker J. Improving on-the-job Ethics IX. Personality and the Worker A. Nature of Personality B. Theories of Personality C. Person’s Personality in Relation to Work X. Values and Personality A. Self and Acceptance of the Other B. Aesthetics and Spiritual Values C. Physiological and Economic Values D. Philosophies of Life E. Assertiveness a. Improving Assertiveness b. Attitude Based on Degree of Assertiveness c. Practical Ways to Develop Assertiveness d. Strategies in Developing Assertiveness XI. Personality of a World Class Worker Methods of Teaching: Course Requirements: Criteria for Grading: Classroom Discussions, Film Viewing, Individual/Group Activities Exams, Quizzes, Seat works, Reaction Paper, Recitation Class Standing 2/3 Examinations (Midterm/Finals) 1/3 References: 1. Etika at Pilosopiya sa Kontekstong Pilipino; Leonardo de Castro, UP Press, 1995. 2. Ground and Norm of Morality, Ramon C. Reyes, Ateneo de Manila University Press, 1989. 3. Man, Values, Work Ethics; Luzviminda Ramirez/ Eden Beltran, Trinitas Publishing, Inc., 2004 4. Philosophy of Man, Manuel B. Dy, Jr., Katha Publishing Co., Inc. 2012 5. Labor Code of the......

Words: 795 - Pages: 4

Behavioural Skills in Business

...having recently celebrated his 70th birthday. Dr Brownlow has very much „led from the front‟ in terms of developing the product range for Faboil and has had the final say in the appointment of all Senior Managers. Christopher McPhillips – L000168582 Contents 1.0 INTRODUCTION 2 2.0 FINDINGS 3 2.1 MANAGERIAL ROLE 3 2.2 ASSERTIVENESS 4 2.3 CONFLICT 5 2.4 TIME MANAGEMENT 6 2.5 STRESS 6 3.0 RECOMMENDATIONS APPENDIX'S REFERENCE'S 8 4.0 10 5.0 16 Christopher McPhillips – L000168582 Page 1 1.0 Introduction Using the Faboil case study, identify specific problems which can be related to business and management theories and theorists, and offer practical ideas and solutions. Yours answers should be reflective and clearly written and the report should address the following: • Richard Cranberry has failed to understand his role as a manager when delegating work to his team. Using at least one theorist‟s work, analyse Ritchie‟s managerial role. • Carole Devlin has failed to make use of good assertiveness skills. Using the assertiveness skills theory, apply these to Karen‟s situation. From a practical point of view, what should have she done? Identify the problems that resulted from Karen‟s unassertiveness or submissive behaviour in this case, and describe what she should have done. • What factors cause conflict? What are the effects of conflict and how should conflict be......

Words: 4830 - Pages: 20


...Assertiveness Jade Rice MBA 525 Professional Development May 9, 2010 Assertiveness To be assertive is to have the ability to express your point of view, your thoughts, feelings, and wants while keeping the rights of others in mind. Being assertive is a balance; in other words, one can achieve the goal without hurting others. An assertive person learns which reaction to choose, whether it be acting non-assertively, assertive, or aggressive on a case by case basis. However, acting assertively is not always the best choice in achieving the best possible outcome. The assertive person has to have that ability to stop and think what is in his or her best interest and the interest of those around them before they act. There is a strong sense of self-confidence with an assertive person. Self-confidence is an important quality to have both personally and professionally. Assertiveness builds leadership because having self-confidence has a positive effect on people. Having a strong leadership foundation can strengthen all aspects of your life. The people around you will see you as an assertive person that can be trusted and well respected. They will go to you with their thoughts because they can trust your opinions. By demonstrating assertiveness they have seen first hand that you have the ability to be fair. This will also help with building personal relationships and achieving more beneficial experiences in social situations. Being assertive is an on......

Words: 1331 - Pages: 6

Assertiveness and Independence

...Relational Leadership/Emotional Intelligence Professor Keller July 12, 2015 Critical Thinking - 6 This week’s lesson on Assertiveness and Independence had me looking back with a bird’s eye view, on how I have applied both in my life. I understand Assertiveness is warranted in some issues, though difficult it maybe, it required me to be direct in certain events. Understanding sometimes, my decision may be hurtful, I still must consider others, which I always do. It also had me looking back on how independence was instilled in me during my childhood. From this, I understand that Independence is not about being easily influenced to follow others just because it sounds good or it being the most popular thing at the moment. It means, I can sort through people’s opinion and input, and select what is best for me. From this week activity on Assertiveness, l learned, from activity 11a, in certain instances, I was assertive, for instance, when I believe someone is treated unfairly. However, passive, when my husband, ask about a particular movie I really did not want to see and responded, without saying anything. Activity 11b, consisted of a quiz, which showed my scores: comfort 23 and assertiveness 12 in certain issues. As it pertains to Independence the activity was to watch a video on Anthony’s Actions on, You tube. It displayed how parents are helicopters to their children (always to the rescue). Therefore, causing a child to depend upon their......

Words: 382 - Pages: 2

Effect of Parenting Styles on Assertiveness

... PROPOSED TOPIC: THE INFLUENCE OF PARENTING STYLES ON ASSERTIVENESS NAME: ABDALLAH MUNIRA INDEX NUMBER: 10272035 SUPERVISOR: DR ADOTEY ANUM CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY As we grow up, we learn to adapt our behavior to accommodate the norms of our societies. We model ourselves upon those around us, example parents, teachers, peers and other influences such as television and magazines. In the early years of a child’s life, parents are the most influential people until his teen years where peers replace parents. Children therefore model themselves to conform to the norms of their parents. Example in a typical Ghanaian society, it is a norm for children to obey their elders without challenging their opinions and judgments regardless of the situation. Internalizing these norms reflect in aspects of the child’s personality such as his self-concept and assertive skills, a norm like not expressing your opinions, feelings and beliefs openly and honestly is likely to hinder assertiveness in an individual. This study investigated the effects of parenting styles on assertiveness. Assertiveness is the act of expressing genuine feelings, standing up for your legitimate rights and refusing unreasonable requests. It is the simple act of declaring what you are,......

Words: 6025 - Pages: 25

Transformation Through Self-Control and Assertion

...and is forced to seek out unemployment. His unfortunate circumstance lands him a temp job as a civilian teacher on a military base. The problem is that he does not have any teaching experience and he is given a class of eight students who supposedly lack the basic comprehension skills to be successful in the military and are required to pass his class in order to complete basic training. Bill had to learn how to assert himself with this ragtag bunch in order to complete his assignment. According to Randy Paterson, assertiveness is a communication style in which a person realizes that they are in control of their own behavior and decision making (19). Bill, played by actor Danny DeVito, needed to learn that he dictates and controls his life and not other people or life circumstances. In order for him to transform and regain control of his life, Bill had to begin to assert himself in all areas of his life. One thing that portrayed Bill Rago’s lack of assertiveness, was the fact that he minimal self-control at best. “Self-control is generally considered to be the ability to override thoughts, behaviors, and feelings of a more automatic or habitual nature” (Meier and Wilkowski, 345). Without self-control Bill’s passive aggressive nature often presented itself in difficult situations. His passive-aggressive style was through the use of smart remarks or quick comeback jokes. That was his way of pushing aside the issue rather than address it directly. For example when he......

Words: 1058 - Pages: 5

Too Manby L's

...valuing people, being receptive to feedback; encouraging other team members to recommend improvements; conflict situations; interpersonal skills eg communication (active listening, questioning, body language, assertiveness) Make it clear how your findings provide supporting evidence for your team’s overall effectiveness in meeting objectives and for your recommendations for improvements. Team working: purpose eg to achieve goals, increase efficiency and productivity Skills as a team member: clarifying objectives, agreeing tasks, valuing people, being receptive to feedback; encouraging other team members to recommend improvements; conflict situations; interpersonal skills eg communication (active listening, questioning, body language, assertiveness) Make it clear how your findings provide supporting evidence for your team’s overall effectiveness in meeting objectives and for your recommendations for improvements. Team working: purpose eg to achieve goals, increase efficiency and productivity Skills as a team member: clarifying objectives, agreeing tasks, valuing people, being receptive to feedback; encouraging other team members to recommend improvements; conflict situations; interpersonal skills eg communication (active listening, questioning, body language, assertiveness) Make it clear how your findings provide supporting evidence for your team’s overall effectiveness in meeting objectives and for your recommendations for improvements. Team working: purpose eg......

Words: 681 - Pages: 3

Assertiveness Training

...Assertiveness training A person that takes on an assertive behavior will obtain the qualities including but not limited to being able to express his or her own best interest and feelings comfortably while exercising their rights but not denying the rights of others. The basic human rights include treating others with respect, expressing one’s own feelings and beliefs, saying no without the feeling of guilt, being able to make mistakes but accept the responsibility of those mistakes, being a tentative listener, being able to change his or her mind, being able to ask for what he or she wants, being able to place one’s own interests and needs before that of another person’s, being able to set priorities, and being able to refuse having to justify one’s feelings or behaviors. Along with these rights come responsibilities and expectations that have to be fulfilled if these rights are to be received such as the Golden rule, which is also the number one basic human rights, “to be treated with respect” you must first treat others with respect. How is one’s behavior determined? Simple, by watching the behavior of others. Since we were born, we have been mimicking behaviors and actions of the people surrounding us. Our families have the privilege of being the first in our lives that we patterned our behaviors off of. Next, were our friends and peers. One does not know if they are demonstrating a good or bad behavior until it is either brought to their attention or unless they are...

Words: 633 - Pages: 3

Mother as Manager

...|Impression management | | | | |Assertiveness | | | | |Benchmarking | |0530-0600 Hrs |Going to temple and offering |Leading |Commitment | | |daily prayers |Controlling |Stress management | | | | |Job satisfaction | | | | |Consistency | | | | |Work dedication | | | | |Creativity | | | | |Impression management | | | | |Assertiveness | | | | |Benchmarking ...

Words: 991 - Pages: 4

Conflict Management Plan

...weaknesses will assist management in developing a conflict management plan to solve the conflict between David and James. Each of the five management strategies has its own strengths and weaknesses that management needs to be aware of in order to settle a conflict. The accommodating strategy is low in assertiveness and high in cooperation. This strategy puts the others needs or interest before his or her own just to maintain a harmonious relationship. In certain conflicts this could be fine because it allows the other party to feel like they have won the conflict, which could lead to a faster resolution. The problem with the accommodating strategy is the outcome is of low importance. The compromising strategy is moderate assertiveness and moderate cooperation. Using the compromising strategy there is no clear winner or loser. The compromising strategy is defined as “giving up more than you want”. This strategy is used as a temporary solution to the conflict not a permanent one, which could create a bigger problem later. The compromising strategy is good for when there are time constraints and the conflict needs to be resolved fast. The collaborative strategy is high assertiveness and high cooperation. The collaborative strategy finds an integrative solution to the ideas presented to come up with a plan to achieve everyone’s goals. The strengths are simple; it is a “win-win” for all the parties involved. This allows everyone to merge his or her perspectives to......

Words: 911 - Pages: 4

Prisoners | £0 Shipping | Take Two