Case Study the Forgotten Group Member

In: Business and Management

Submitted By buffy82
Words 967
Pages 4
Case Study - The Forgotten Group Member
Helen M. Gales
GM591 - Leadership and Organizational Behavior
Keller Graduate School of Management
Professor Leo Shelton
July 23, 2012
Case Study - The Forgotten Group Member
Part 1: Group Development In looking over the details given for the case, the group appears to still be in the Storming stage. While some of the team has come together and are providing their assigned portions of the class project, they still are not a cohesive, and functioning team; due to one of their team members being preoccupied with outside demands and not really coming together with the rest of the team. By having a better understanding of the stages of group development, Christine would have had a better idea of how to lead the group through the different stages and help them to move forward towards a successful completion of the assignment. The text indicates that for a team to be successful it needs to go through all of the stages, forming, storming, norming, performing and adjourning; making progress as each stage is completed.
Part II: Problem Identification From the little amount of information that the case gives concerning the initial meetings of the group, the primary problem is that Mike is seen as the "clown" and not taken seriously when suggestions are made. From what the text indicates about the different stages, this indicates a "clique" was formed between the other team members, and a general lack of concern was given to Mike and his needs, or at least that is how Mike views it by his reaction to finding the rest of his team having lunch together without him. The second problem appears to be social loafing on Mike's part, this may not be completely intentional, they might be due to job constraints. But since he passes vague information along, and doesn't show up to meetings without explanation, he is seen as not doing…...

Similar Documents

Case 7-the Forgotten Group Member

...Case 7-The Forgotten Group Member MGMT591 Leadership and Organizational Behavior 2012 The Forgotten Group Member In the case of The Forgotten Group Member the information is spotty but it is clear that Christine is dealing with situations in a very passive manor and she will get more out of her team if she understood the staged of group/team development which would assist her Leadership role. When the team was formed by the teacher and the group got together it would have been in Christine’s and the group’s best interest to assess the others and see the reaction. When Mike keeps making excuses of why he can’t make the meetings Christine could put it in his hands by asking him when he would like him to meet, making it more his responsibility (idea). By giving it to him then he is more likely to show up and participate. Understanding everyone’s strengths in the group you can gear what each person does to their own strength making it easier to get the end results you want or need. When the group is being formed in the beginning the group should come up with what the consequences will be and stick to it, maintain the groups integrity even if you have to report a student to the teacher for not participating, the group can easily pick up Mike’s role and will be more efficient. Christine needs to look more at the actions and personality of the group’s members and what stage they are in to help overcome the issues that Mike brings to the group. Maybe with the right......

Words: 715 - Pages: 3

Forgotten Member Case Study

...Part I: Group Development According to Schermerhorn (2012, page 147), "A team is a group of people holding themselves collectively accountable for using complementary skills to achieve a common purpose." The stages of team or group development as defined by Tuckman (Schermerhorn 2012, p. 156) are forming, storming, norming, performing and adjourning. Depending on the current stage of group development, leaders and members can face different challenges and the resulting team is more or less effective (page 156). The forming stage focuses around the initial entry of members to a team. The storming stage is one of high emotionality and tension among team members. The norming stage is where members start to work together as a coordinated team. The performing stage marks the emergence of a mature and well-functioning team and the adjourning stage is where teams disband when their work is finished. In reference to the case, "The Forgotten Group Member", found on page W-113 of Schermerhorn (2012), the team remains in the storming stage-- one of "high emotionality and tension among team members" (Schermerhorn 2012, p. 157). Tension and emotionality are demonstrated in the case with Mike's absence and incomplete contribution, as well as his sarcastic reaction in the cafeteria based on the incorrect assumption the team was meeting without him. Conflict is also illustrated in the case by the anxiety and pressure experienced by the leader as the deadline approaches. Although she notes...

Words: 1327 - Pages: 6

Case Study: the Forgotten Group Member

...The Forgotten Group Member Case Study Wanda Keeton keetonwanda@yahoo.com MGMT 591 Leadership and Organizational Behavior November 18, 2012 Dr. Thomas M. Bock Part I: Group Development Reflecting on the case and our text book I believe that the group is in the Storming stage which is the second phase of the group development. There are five phases in group development; the first one is Forming. This stage is when the group starts coming together and begins by introducing themselves. According to the case study Christine is the leader of the group and the other group members are Diane, Janet, Steve and Mike. The second phase is Storming. In this stage the group is coming together showing their own personalities and different opinions during brainstorming. Some of the group has pulled together and have done their portion of the assignment. The group is still not cohesive because of Mike. Mike has missed out on most of the meetings and has not done is fair share of the assignment. The third phase is Norming. In this phase the group should be relating to each other and should be working together on the assignment. Four of the members are getting along and working well together, Mike is feeling left out as he doesn’t attend most of the meetings and is not giving any input. The fourth phase is Performing. In this phase everyone is turning in their part of the assignment so that the leader can compile all the information. Everyone has done their portion even Mike......

Words: 853 - Pages: 4

Gm591 Case Study - Forgotten Team Member

...Behavior Through utilizing the information from the case study of “The Forgotten Group Member,” and the explanation of the stages of team development in the course textbook, Organizational Behavior, (2010, p. 166) of forming, storming, norming, performing and adjourning, the majority of the group members are in the norming stage, but never resolved issues that started in the storming stage. Therefore, collectively, they are still in the storming stage. The group is in a state of conflict because Mike is non-committal with meeting, does not hand in quality work, and is acting jealous of the relationships the team has formed while in his absence. Mike’s role in the group was not clearly defined. Christine is the team coordinator, Steve is assigned to creating an agenda each meeting, Diane is resourceful, and Janet is reliable in doing more than what is expected for the group. All of these roles have been informally defined, and Mike’s role and expectations were not defined well enough for him to see his value to the group. In the forming stage of team development, team members are concerned more with seeing where they fit in, and what their role is on the team. Since the rest of the group has been meeting, they have formed a relationship and a clique without Mike. When other group members see they are not being included, this can create emotion and conflict, which is characteristic of the storming stage. Later in the case, we learn that Christine feels that she......

Words: 1773 - Pages: 8

The Forgotten Group Member

...Case Study wk 3” The Forgotten Group Member” Well after reading “The Forgotten Group Member” I think this has some very good examples for group development and the stages that go with it. I would say it would start with forming storming norming, and performing then adjourning. The forming concept begins as a group is brought together thru some formal selection and initially they talk and get to know one another. They select a leader who gives some direction and have tasks that are assigned for collecting data .There maybe some differences that have to be sorted out and perhaps some sub grouping, but by keeping a set of rules and keeping it simple as to avoid any problems and controversy .Even if there is conflict if it is simple can be resolved efficiently. The key here is to assign tasks and get them done efficiently as possible to avoid any issues and conflicts this can be accomplished if everyone becomes well orientated and works together defining tasks ,how to get it done and grow as a team to accomplish that goal. In Storming this is where the group begins to get ideas for the task defining and organizing getting into a group process. Coming up with ideas .Within the group ideas are tossed back and forth and sometimes so is conflict this is where organizing and setting some ground rules to put the effort into motion has to be set. In the Norming stage the interpersonalizations of a group are characterized by cohesion. In this process members contribute ideas and......

Words: 957 - Pages: 4

The Forgotten Team Member Case Study

...Our case study this week looked at the issues Christine Spencer faced as the Team Coordinator of her course project group in her Organizational Behavior class. While Christine was satisfied with most of the team's progress and interactions, there was one team member whose work was lacking. This team member, Mike, did not seem to click with the group and had not completed his portion of the assignment. In order to offer a possible solution, it is important to look back at what went wrong with the group dynamic. Group Development There are five stages of team development. The first stage, the Forming Stage, is when the group first meets and gets to know each other. The second stage, the Storming Stage, is noted in our textbook as "one of high emotionality and tension among team members." (Schermerhorm, 2011, p. 156) During this stage, team members work to define their roles in the project and the tasks that will need to be completed in order to be successful. The third stage, the Norming Stage, is a period in which the group continues to work together and strengthens their relationship as a team. Next is the Performing Stage, where the team becomes a cohesive, mature unit. At this point, the team is able to work smoothly to progress towards their goals. Any disagreements are easily solved within the unit, and team members are able to move on and continue with work. The final stage is the Adjourning Stage, when work is completed. The team disbands after celebrating...

Words: 1989 - Pages: 8

The Forgotten Member Case Study

...“The Forgotten Member” Case Study 1. Group development After carefully reviewing details given for the case, it seems that the group is stuck between storming and norming stages. Even though four members of the team accepted each other and started working together on the assignment, there is one person that has been, as per title of the case, forgotten member. Mike does not participate in the meetings and is not contributing as expected by the team. At the same time, team members are not concerned about his absence. Moreover, Mike’s hostile behavior causes further isolation. In the storming stage of team development, leader’s role is to help clarify membership expectations and find ways to accomplish team goals while also meeting personal needs potential (Schermerhorn, Osborn, Uhl-Bien, Hunt, 2012). Christine lacks experience and skills to lead the group through the team development stages. In result, the group has never come together to reach next stages of team development namely norming, performing, and adjourning. Each person works individually on the designated section, there is no communication and shared responsibility for the overall result. Knowledge of stages of team development would certainly help Christine to understand group dynamics and prepare solutions for different challenges right from the beginning. 2. Problem identification The main primary problem is lack of leadership skills, especially in a team formation process, and passiveness of a......

Words: 827 - Pages: 4

Case Study - the Forgotten Group Member

...Case Study: The Forgotten Group Member MGMT 591 – Leadership and Organizational Behavior Christopher Declerk 1/27/2013 Group Development 5 Stages of Group Development 1. Forming Stage: In the Forming stage, personal relations are characterized by dependence. Group members rely on safe, patterned behavior and look to the trainer for guidance and direction. Individual learners have a desire for acceptance by the group and a need to know that the group is safe. They set about gathering impressions and data about the similarities and differences among people in the group, and forming preferences. 2. Storming Stage: This stage is characterized by competition and conflict in personal relations. As the group members attempt to work together on the task, conflict inevitably results - healthy debate or slight disagreement. Individuals may need to adapt their feelings, ideas, attitudes, and beliefs to suit the group. 3. Norming Stage: In the norming stage, interpersonal relations are characterized by cohesion. Learners are engaged in active acknowledgment of others' contributions, community building and maintenance, and solving of group issues. Individuals will be willing to change their preconceived ideas or opinions on the basis of facts presented by others, and they actively ask questions of one another. 4. Performing Stage: The performing stage is not always reached by all groups, however if learners are able to get through this stage their......

Words: 721 - Pages: 3

Forgotten Group Member

...Valerie Wilkinson GM 591 Week 3 Case Study The Forgotten Group Member case study shows the reader how teams fall apart due to a lack of communication. This case proves that knowing how to lead a team is just as important as being a part of the team.   It is important to realize that not only does a leader have responsibility to a team but the members have to be involved in order for a project to be completed accurately and effectively. I would consider the team to be in the norming stage still. It seems as if they’re all working effectively on their individual parts except for Mike. This is where Christine is trying to get Mike to sort of add his “creative flowing juices” as well. In the norming stage, the team has their dynamics worked out.  Everyone knows their part and place on the team, but not necessarily what to do. This is where the leader comes in.  The team is sort of in a state of limbo and they need guidance.  If the leader takes over and goes into Director mode, he/she can actually throw the group back into the Storming stage. As a third party, one can see the many problems that were associated with the information provided from the case. The main primary problem is the lack of communication between the leaders of the group. I would say everyone is doing their part and everyone is providing information. As a team member leadership abilities could benefit by having the knowledge of the stages of group development. Everyone needs to know that the team's......

Words: 673 - Pages: 3

The Forgotten Group Member

...The Forgotten Group Member Group Development Working in a group to achieve a high quality group project can be one of people’s most difficult school experiences. Working in a group is tough because there is often someone who does not pull their own weight. “There are five stages to group development, adjourning, forming, storming, performing, and norming” (John & Wiley pg 166). Christine’s group from the Case Study the Forgotten Group Member is in between the Storming and Norming Stages. The Storming Stage “is dealing with tensions and defining group tasks,” while the Norming Stage is dealing with high emotionality and tension among the group members” (John & Wiley pg. 166). Christine and her group could have had better success in creating a solid group paper if she would have focused more on the forming stage at the beginning of their relationship. The forming stage happens “in the initial entry into the group,” during this stage individuals ask a number of questions as they begin to identify with other group members and with the team itself” (John & Wiley pg 166). Group member Mike was the black sheep of the group. He did not complete his assigned tasks and missed group meetings because of work and personal issues. Christine became frusterated because of his absences and his incomplete work. In the beginning meetings of the group, Christine and other groups members could have asked the questions during the forming stage like “What are the potential......

Words: 973 - Pages: 4

The Forgotten Group Member Case Study

...Chapter 7 Case Study 1. The first stage of the group development phase is forming. This phase is where the group begins to gather and start introductions.  Discussing the case Study, The Organizational Behavior Group Christine leads, along with Diane, Janet, Steve and Mike. The First group meeting in the case study involved Christine and her group getting acquitted with one another, which signals the forming phase. The second phase is Storming. This is known to be one of the hardest phases in group development due to conflicting personalities and different opinions in the brainstorming process. This would refer to the case study in the situation when Christine planned a team meeting 5 weeks into the semester. The conflict was that Mike would not attend most meetings. This resulted in him not participating with the team, which was the opposite interest of the entire team. Norming is the phase that comes after storming. During this phase, this is when the whole team learns to relate and starts building relationships with each other as friends, rather than acquaintances while attempting to reach the same goal. This started to happen around week 5 in the semester, when the whole team was already feeling comfortable with each other, having the ability to joke with each other. This made Mike feel left out since he missed meetings. After norming is the fourth phase, performing. This is where the united plan of a group is being accomplished. This phase is shown in the case......

Words: 596 - Pages: 3

Case Study Week 3 Group Development: the Forgotten Member

...The Forgotten Member Part 1: Group Development Forming Stage: Members in this stage will ask a number of questions as they are still in the process of getting to know one another better. The questions asked can vary. Group members may raise the following questions: "What can I contribute to the group?" "What can the group offer me?" In this stage members are more concerned with getting to know one another a little bit better and learn behavior that's acceptable. Storming Stage - In this stage members tend to be highly emotional and there tends to be a lot of tension in the air. Coalitions and cliques typically form during this stage as members compete to achieve status quo and impose their preferences on one another. This tends to be the most difficult stage to accomplish. Norming Stage - During this stage members are unified. There's now a new sense of harmony following the storming stage and members strive to maintain that harmony. Performing Stage - At this stage we are totally integrated! We now have a well-organized team that functions maturely. We are motivated by team goals and objectives and stable. Additionally, we are satisfied without jobs. At this point we are a High Performance Organization! Adjourning State - Once we have reached the performing stage we are ready to adjourn. At the ‘Adjournment Stage’ the members are able to disband if necessarily, convene quickly, and perform their duties on a tight schedule. Based on the information......

Words: 1706 - Pages: 7

Case Study 7: the Forgotten Group Member

...CASE STUDY 7: THE FORGOTTEN GROUP MEMBER GM591 LEADERSHIP AND ORGANIZATIONAL BEHAVIOR Group Development At this point, Christine’s group is considered to be stuck at the storming stage. This is the stage where high tension and emotionality amongst the group members have occurred. (Schermerhorn, et al., 2010) Mike is causing a lot of the tension because he can’t commit to the group meetings; and therefore, it is hard for them to stay motivated and complete their assignment. (Ramsoomair, Franklin 2010) Each group was assigned a specific task and a different section to complete, but Mike is putting a strain on the group by continuing to miss the group meetings and not contributing like he should. (Ramsoomair, Franklin 2010) Christine needed to know the series of life cycle stages that a team passes through because it would have prepared her for the different challenges. Knowing the stages would have helped her to handle the situations differently and also helped the team to remain effective. (Schermerhorn, et al., 2010) Going through the forming stage would have pinpointed who were the hard workers and who were the slackers as they became more acquainted. As she noticed Mike’s behavior in the beginning, she could have found it unacceptable and corrected it. It was expected for everyone to be at the group meetings, but Mike started being absent and became the obstacle standing in the way of the group’s goals which began the storming stage. (Schermerhorn, et al.,......

Words: 1277 - Pages: 6

The Forgotten Group Member

...The Forgotten Group Member Name: Institution: Instructor: Date of submission: Introduction There are five main stages in group development. These are formation, storming, norming, the performing stage and the adjourning stage (Hellriegel & Slocum, 2007). It is necessary for each of these stages to be undertaken by every group; clearly knowing when on stage ends and another begins. Failures to do so, problems occur, that may culminate to poor performance or not completing the assignment at all. An analysis on a research carried out in the University of Ontario, school of business. Students were asked to carry out a group assignment. This paper discusses Problems, causes and possible solutions of the problems in this group. a) The Issue. In Christine’s group, there are a number of issues that stir concern. Mike does not take his part of the assignment seriously. He comes to meetings poorly prepared and enjoys talking about unimportant issues during discussions and misses others. Janet, although hardworking, misses meeting sessions without apology. Christine, as the group leader, does not manage to unite the group members so as to achieve the best results. This does not comply with the mission statement and job description they had earlier signed in the exhibits. Janet’s plan to leave the group and work alone is an indication of the failure of the group to stick together. The major issue in this organization is leadership......

Words: 801 - Pages: 4

The Forgotten Group Member

...Presentation 4: case study-The forgotten group member 1.     Identify the five group development stages (forming, storming, norming, performing, adjourning) in the case. Forming  -organize group and make relationship between group members. Professor Sandra Thiel had divided the class into groups of five people and had given them a major group assignment worth 30 percent of the final grade. Christine was elected “Team Coordinator” at the first group meeting. The other members of the group were Diane, Janet, Steve, and Mike. Storming -       Showing each others’ characters and facing conflict because of different characters. -       Diane was quiet and never volunteered suggestions, but when directly asked, she would come up with high quality ideas. -       Mike was the clown. -       Christine saw herself as meticulous and organized and as a person who tried to give her best in whatever she said. -       Steve was the business-like individual, always wanting to ensure that group meetings were guided by an agenda and noting the tangible results achieved or not achieved at the end of every meeting. -       Janet was the reliable one who would always have more for the group than was expected of her. Norming -       Beginning of teamwork. They actually start to work, and find the differences among members. Actual problems are happened. -       Christine had called everyone to arrange a meeting for a time that would suit them all but seemed to be......

Words: 560 - Pages: 3

Watch Episodes | Full Version | The Quake - Legendado Download Torrent Ação / Drama / Suspense Idioma: Norueguês 2018 MKV Torrent DownloadVídeo 10 / Áudio 10Sinopse: Em 1904, um terremoto de magnitude 5,4 na escala Richter sacudiu Oslo e arredores. O terremoto teve seu epicentro na região Oslo-Graben,...