Charles Martin in Uganda Case Answers

In: Business and Management

Submitted By mowad3
Words 650
Pages 3
Charles Martin in Uganda: What to Do When a Manager Goes Native?

Q1: Business in Uganda typically moves slowly; however, paying tips to people in advance can speed the process. Because unemployment is high and hiring is generally done through word-of-mouth, contacts typically recommended their relatives, who are usually hired. Further, although the majority of Uganda’s population is Christian, tribal religions believe that many natural sites (including that of the proposed dam) possess spiritual qualities and are sacred.

Q2: HG’s corporate philosophy embraces the idea that although secular, HG’s business activities should embody strong Christian values. Further, subordinates should be given full responsibility in making and implementing decisions, but they should also be held accountable for their results. By choosing to live in a middle-class Ugandan neighborhood while shunning the expatriate community, by paying extra for service, by hiring recommended relatives, and by paying fees and participating in tribal ceremonies,
Martin exhibited a more polycentric (autonomous) attitude, while Green seemed to be more geocentric in his approach. While Martin was more concerned about his effectiveness with respect to his assignment in Uganda, Green was more concerned with corporate-level issues.

Q 3: Martin was right for his controversial actions in facilitating the project due to his good understanding of Ugandan culture that gave him an edge to perform the preconstruction phase work which any other employee of HG would not have been able to accomplish. For ex. business in Uganda moved at slow pace; Martin learnt that paying tips could quickly speed up the tasks. Finally, the close connection between HG’s local Ugandan employees and government officials represented an invitation to corruption. Nonetheless, had Martin chosen to ignore local customs, the…...

Similar Documents

Charles Schwab Case Study

...Integrated Marketing Communication | Charles Schwab & Co., Inc : The « Talk to Chuck » Advertising Campaign | Group 5:Alka MishraElisabeth LespinetMegannePriyanka NarayananNaman Bhayana | Charles Schwab & Co., Inc : The «  Talk to Chuck » Advertising Campaign Charles Schwab & Co is a financial company which offers brokerage products and services. In this case, we will see the new “Talk to Chuck” corporate advertising campaign launched by CEOCharles Schwab (also called Chuck) and Beck Saeger in January 2006. This campaign included a colorful series of television ads that used animated images of customers talking, about their investment needs. The goal was to improve market share. About the industry the financial services industry comprised three major sectors: banking, securities and commodities and insurance. Retail brokerage firms act as intermediaries between buyers and sellers, offer little assistance beyond executing a customer’s transaction and provide investment advice on which stocks to buy and sell and when. The main retail brokerage firm in the USA are Ameritrade, Schwab, E*Trade, Fidelity Investments and Merrill Lynch. Traditionally, investors turned to their brokers for research and advice to guide their investing decisions. But nowadays, technology allowed investors to sell or buy securities online. The stock market decline following the collapse of the Internet Bubble in 2001-2002 motived individual investors to become more investment...

Words: 1156 - Pages: 5

Uganda

...CHARLES MARTIN IN UGANDA Purpose How operations differ from country to country due to different laws and regulations internationally. Discussion Internationally other countries have different laws. In this article they discuss how using different ways to approach a company internationally works, by comparing Charles Marin and James Green. Martin had a taste of the Ugandan culture because he went to African after he graduated college for the Peace Corps where as James Green did not have a taste of the African culture and had more of a US based culture and was not open to both as much as Martin was. Question 1: Describe Ugandan cultural attributes that might affect the operations of a foreign company doing business there. Comment: For the most part business in Uganda would be very different. They have a much different working style then here in the United States. Uganda has a few cultural attributes that might affect operations of a foreign company operating in Uganda. Starting off language gets in the way because Uganda is a country that has various types of religions and languages. As indicated in the article on page two “English is the official language, but many people speak only an indigenous language—mainly Bantu or Nilotic languages.” This may result in miscommunication because the company may not be able to interconnect with the citizens of the area. Also religion results in numerous types of controversies around the world and Uganda has many different......

Words: 901 - Pages: 4

Charles Martin in Uganda V2.1

...Case study Charles Martin in Uganda Contents I. Case Background 3 II. Statement of the Problem 4 III. Alternatives 5 IV. Recommended Solution 6 V. Answers to the case questions …..6-8 VI. Learnings 8 I. Case Background Hydro Generation (HG) is a U.S. based company that specializes in power plant. It has built power plants in 16 countries where they maintained an ownership in about half of them. The company has targeted a construction of large dam in Uganda Africa. HG put Charles Martin in this project to facilitate the preliminary construction and in case up to the construction phase to get an operating structure and facility start-up activities that includes obtaining licenses, installing telephones and utilities and securing the initial staff that would hire the full range of local personnel. But Vice president James Green pondered whether to continue employing Martin for the construction phase of the project. In particular, Green was concerned about Martin’s lifestyle, some of his business practices, and his participation in Ugandan tribal rituals. Green worried that Martin’s practices were counter to both HG’s corporate culture and methods of operating elsewhere, that some of his actions bordered on the unethical, and that some might be illegal under U.S. law. Characters in the case Lawrence Lovell * HG’s founder and CEO * A devout Christian and very influential in shaping the company’s management culture * Believed that...

Words: 1787 - Pages: 8

Charles Martin in Uganda: What to Do When a Manager Goes Native

...Charles Martin in Uganda: What to Do When a Manager Goes Native Question 1: Describe Ugandan cultural attributes that might affect the operations of a foreign company doing business there. Uganda is country, which has a multi ethnic, multi religious and multi language background. From the perspective of a foreign company willing to operate in Uganda the language is a serious if not the main problem because of the different types of languages. Even though English is the official language on that country there a great portion of the population that still speaks indigenous languages such as Bantu and Nilotic. This fact alone, results in a risk to the operations of the company by not being able to communicate with the locals, which result in a serious language barrier problem. So, having employees able to communicate with different people in a diverse set of languages is very important from a business perspective. Another concern is the multi religious background of the country with people practicing many different religions. The company may have to hire employees to work from any religion and also make sure that those belonging to all religious groups are also respected in order to avoid discrimination in the workplace. Also, business in third world countries tends to move slowly, so for example: phone lines may take months to be installed. Additionally the incomes are extremely low and with high payment system. Uganda is considered one of the most corrupted countries......

Words: 1166 - Pages: 5

Charles Martin in Uganda

...because it could damage image of the corporation since many are under religious influence that are incompatible with the Ugandan culture. 2. I believe the respective attitudes of Martin and Green are completely opposite of each other. Green definitely is ethnocentric because he believes the company should operate under the same morals and values as it does at home. Though the idea seems to be logical, however, under different cultures those morals and values might not influence as greatly or even be respected by the new environment and its people. Martin on the other hand is very polycentric; he understands Ugandan culture and is very accommodating to the culture’s needs. Factors that have influenced Martin’s attitude include his interest and respect for Ugandan culture, he definitely have a better understanding and respect of the culture. This may have clouded his judgment as he is willing to become more lenient with his business decisions. Green believes that subordinates should be held accountable for the results. He is very strict with his way of doing business and is afraid if decisions are made that are too accommodating to the foreign environment, the company will face bigger risks that could cost more than just the image of the corporation. 3. Personally, I find Green and Martin are very opposite on their expectation on the operation of the company. Though, I am more lenient on Green’s way of doing business. I understand conducting a business in a foreign......

Words: 661 - Pages: 3

Charles Martin in Uganda

...Case study Charles Martin in Uganda Contents I. Case Background 3 II. Statement of the Problem 4 III. Alternatives 5 IV. Recommended Solution 6 V. Answers to the case questions …..6-8 VI. Learnings 8 I. Case Background Hydro Generation (HG) is a U.S. based company that specializes in power plant. It has built power plants in 16 countries where they maintained an ownership in about half of them. The company has targeted a construction of large dam in Uganda Africa. HG put Charles Martin in this project to facilitate the preliminary construction and in case up to the construction phase to get an operating structure and facility start-up activities that includes obtaining licenses, installing telephones and utilities and securing the initial staff that would hire the full range of local personnel. But Vice president James Green pondered whether to continue employing Martin for the construction phase of the project. In particular, Green was concerned about Martin’s lifestyle, some of his business practices, and his participation in Ugandan tribal rituals. Green worried that Martin’s practices were counter to both HG’s corporate culture and methods of operating elsewhere, that some of his actions bordered on the unethical, and that some might be illegal under U.S. law. Characters in the case Lawrence Lovell * HG’s founder and CEO * A devout Christian and very influential in shaping the company’s management culture * Believed that business...

Words: 300 - Pages: 2

Martin-Pullin Case Study

...Module 4 – Chapter 6 Case Study: Martin-Pullin Bicycle Corporation Martin-Pullin Bicycle Corp. (MPBC), located in Dallas, is a wholesale distributor of bicycles and bicycle parts. Formed in 1981 by cousins Ray Martin and Jim Pullin, the firm's primary retail outlets are located within a 400-mile radius of the distribution center. These retail outlets receive the order from Martin-Pullin within two days after notifying the distribution center, provided that the stock is available. However, if an order is not fulfilled by the company, no backorder is placed; the retailers arrange to get their shipment from other distributors, and MPBC loses that amount of business. The company distributes a wide variety of bicycles. The most popular model, and the major source of revenue to the company, is the AirWing. MPBC receives all the models from a single manufacturer overseas, and shipment takes as long as four weeks from the time an order is placed. With the cost of communication, paperwork, and customs clearance included, MPBC estimates that each time an order is placed, it incurs a cost of $65. The purchase price paid by MPBC, per bicycle, is roughly 60% of the suggested retail price for all the styles available, and the inventory carrying cost is I % per month (12% per year) of the purchase price paid by MPBC. The retail price (paid by the customers) for the AirWing is $170 per bicycle. MPBC is interested in making an inventory plan for 2011. The firm wants to maintain a 95%......

Words: 691 - Pages: 3

Uganda

...operating a business because it influence a lot of business function. Uganda economic, political and culture will probably affect the operations of a foreign country operating there. Like most countries in Africa. Uganda’s governmental and political corruption will make it hard to do business without brides. Because of many religious foreign company have to avoid discrimination in the workplace. 2. How would you describe the respective attributes of Martin and Green: ethnocentric, polycentric or geocentric? What factors do you suspect of having influenced their respective attitudes? • Charles Martin attitude is geocentric because of his handling of the project and the knowledge of the country needs. James Green on the other hand is ethnocentric because he overlooks the important cultural factors. 3. Who was right Green or Martin about the controversial actions in facilitating the project? How might things have turned out if Martin’s had not been a member of the project team? • Martin’s was right about the controversial actions in facilitating the project. Without him the business would operate slowly and over budget. 4. In the next phase of the project should HG employ someone whose main function is that of liaison between its corporate culture and the culture of its host country? If so, is Martin the right person for the job? • Yes, HG should employ someone whose main function is that of liaison. Martin is the right person for the job because he has the trust and......

Words: 268 - Pages: 2

Charles Martin En Uganda

...Charles Martin en uganda 1. Describir los atributos culturales de Uganda que podrían afectar las operaciones de una empresa extranjera que hagan negocios allí * Barreras del idioma Uganda es país que tiene un multi étnica, multi-idioma y multi-religiosa. Aunque se afirma que el Inglés es el idioma oficial como se ha mencionado muchas personas hablan idiomas INDÍGENAS como bantú y nilóticos. Henee que resulta en un riesgo para las operaciones de la empresa por no ser capaz de comunicarse con el Locais, resultando así en una barrera del idioma. * Preocupaciones Religiosas Uganda es también un país multirreligioso con personas que practican muchas religiones. Esto significa que la empresa tendrá que contratar a los empleados en forma a trabajar de cualquier religión, así como respetar a los que pertenecen a todos los grupos religiosos en la Orden de evitar la discriminación de los trabajadores. 2. ¿Cómo describiría la actitud respectiva de Martin y Green: etnocéntrica, policéntrica, o geocéntrico? ¿Qué factores se sospecha de haber influido en sus actitudes respectivas? * La filosofía de la empresa HG abraza la idea de que aunque secular, las actividades de negocio de HG debe encarnar fuertes valores cristianos. Además, los subordinados se debe dar plena ¡n la responsabilidad de decisiones y ejecución de las decisiones, sino que también deben rendir cuentas por sus resultados. Al optar por vivir en un barrio de clase media en Uganda, , por......

Words: 719 - Pages: 3

Geography Uganda Case Study as

...A case study of a youthful population UGANDA Table 1. Uganda’s age-sex structure: % of population male female 0-14 years – 51.08% 6,150,038 6,100,880 15-64 years – 46.78% 5,613,499 5,607,526 65 years and over – 2.14% 244,216 269,553 Table 1 shows that over 50% of Uganda’s population is under 15 years of age. The dependency ratio has increased significantly over the years from 100 in 1969 to 122 in 1995. This trend can be explained by i) a very high fertility rate (7.1 children per woman in 1991) and ii) a very low contraceptive prevalence rate – 16%. [pic] [pic] The reproductive behaviour of individual families influences the nations population as a whole and the impact of population size, growth and structure is felt in the level of welfare of individuals and the family. To a great extent what families do is determined by their income earning and knowledge, factors that are not necessarily completely in their control. The high fertility rate and youthful age structure in Uganda has resulted in the build up of a population momentum. Even if fertility were to drop drastically to replacement levels, the population of Uganda would still continue to grow for at least 40-50 years. This has far reaching implications for the development of the......

Words: 838 - Pages: 4

Charles Martin in Uganda

...and he is contemplating on whether or not to keep his manager Charles Martin. Charles Martin is an unorthodox HG manager who has a high interest in the African culture. Martin has excelled in all the previous projects and has even done projects on time and within budget. However, his recent actions with the Uganda project has made Vice President James Green, re-consider having Martin in-charge of the Uganda project. The power plant project in Uganda requires local support from the tribes, government and villagers. The government in Uganda is highly unregulated and it strongly favors the project. The construction of a large dam in Uganda means that 700 of the villagers would be displaced and in order for HG to move forward with the project, they offered the villagers a “resettlement package that included the renovation of schools and health centers in the new location.” This was an offer the villagers could not resist and those who were affected accepted it. The tribes on the other hand, were not so easily convinced. Tribes often tend to worship many things such as trees, animals, and even spirits. For the two tribes that lived near the Bujagali Falls site, spirits who lived near the river were sacred. This caused a big problem for HG. Therefore, Martin hired a religious caretaker who insisted that the only solution was to pay a fee of $7500 and sacrifice a sheep, two cows, four goats, and slew a few chickens. Martin went ahead and made this ceremony happen, without having......

Words: 1594 - Pages: 7

Case Study of Uganda Population

...A case study of a youthful population UGANDA Uganda’s age-sex structure: [pic] [pic] The reproductive behaviour of individual families influences the nations population as a whole and the impact of population size, growth and structure is felt in the level of welfare of individuals and the family. To a great extent what families do is determined by their income earning and knowledge, factors that are not necessarily completely in their control. The high fertility rate and youthful age structure in Uganda has resulted in the build up of a population momentum. Even if fertility were to drop drastically to replacement levels, the population of Uganda would still continue to grow for at least 40-50 years. This has far reaching implications for the development of the individual within the family and the nation as a whole, particularly considering its low level of development and technology. Socio-economic and environmental implications of Uganda’s Youthful Population Uganda’s youthful population has presented its government, economy and society with a number of problems and opportunities as summarised below: i) Family Welfare • health of mothers and children is adversely affected by high fertility; • early child-bearing has a number of socio-economic and health consequences • teenage pregnancies increases the number of young mothers who lack material resources to support their children – can affect the......

Words: 710 - Pages: 3

Trayvon Martin Case and Its Aftermath

...Engl 122 6/2/16 The Trayvon Martin Case and its Aftermath For years now racism still lives and kills many people. What is Racism or being racist mean? The Dictionary defines racism as being prejudice, having discrimination, or believe in antagonism which is directed against someone of a different race based on the belief that one’s own races is superior. In the case of Trayvon Martin, he was racial profiled like many other African Americans. His death lead to many protest and movement from the Africans Americans and other civil activists. Which made a big impact on society and how profiling people just of their race is wrong. The George Zimmerman and Trayvon Martin case has made people question their intentions on racism and racial profiling and has gave them a lastly effect on them. Trayvon Benjamin Martin was born on February 5,1995 and is from Miami, Florida. He also has 3 other siblings and 2 divorce parents (Amber 1). Tracy Martin was the father of Trayvon and Sybrina Fulton was the mother although it that they were divorced the parents remain close for their children. In the article its says, “In fact Sybrina would say they better as friends as husband and wife “(Amber 1). Sybrina wants to be divorce but wants to remain close contact as a friend to Tracy. Tracy Martin was a fine with idea of stay as friends for the kids. Tracy was a truck driver and would go and meet his kids during the weekends and often during the week. Trayvon Martin was a smart, out-going,......

Words: 2362 - Pages: 10

Closing Case: Charles Martin in Uganda

...CLOSING CASE: Charles Martin in Uganda [See Map 2.5.] Hydro Generation (HG) is a U.S.-based specialist in power generation, with plants in 16 countries. Charles Martin, a 29 year-old American has been assigned by HG to manage the preliminary stage of the construction of a large dam in Uganda. Martin’s specific assignment was to (i) work with Ugandan government authorities and villagers to gain support and necessary permission for the construction, (ii) establish an office and hire people who would be responsible for local operations, and (iii) help foreign visitors when visiting Uganda. Vice President James Green wondered whether to continue to employ Martin in Uganda for the construction phase of the project. In particular, Green was concerned about Martin’s lifestyle, some of his business practices, and his participation in Ugandan tribal rituals. Green worried that Martin’s practices were counter to both HG’s corporate culture and methods of operating elsewhere, that some of his actions bordered on the unethical, and that some might actually be illegal under U.S. law. ------------------------------------------------- Questions 1. Describe Ugandan cultural attributes that might affect the operations of a foreign company operating there. Business in Uganda typically moves slowly; however paying tips to people in advance can speed the process. Because unemployment is high and hiring is generally done through word-of-mouth,...

Words: 384 - Pages: 2

Robin Martin Case

...DESCRIPTION Robin Martin-Jones pursue a career in the financial service field with a Fortune 500 right after her graduation. Robin decided to join a large firm due to a multitude of advantages. Robin was chosen continue her study in an MBA program. After succeeded in the MBA program Robin worked her way from promotion to another. Robin was an excellent employee, her performance was outstanding and strong. Then she decided to start a family, She chose to take a 6 week paid leave after her first child was born, with the option to return to work on an 80 percent flexible work, she had a full support from her supervisors. Robin was passed over in promotion many times after that. Finally, after three more years with no promotion, Robin decided to leave the firm. Theory the glass ceiling theory seems the most suitable theory that is relevant to that situation. The Glass Ceiling is an "artificial barrier based on attitudinal or organizational bias that prevents qualified individuals from advancing upward in their organization into management-level positions" (U.S. Department of Labour, 1991). More simply, the glass ceiling constitutes an invisible obstacle for women, preventing them from moving up the corporate ladder (Eagly, 2003). The Glass Ceiling is evidently illustrated through statistics. For example, of the Fortune 1000 Companies, only 17 are led by women CEOs; this corresponds to less than 2 percent of women serving as CEOs (Catalyst, 2003). Furthermore, gender......

Words: 496 - Pages: 2

Continuar Leyendo… | كوميديا | الطبول والقرع