Communication Climate in Business

In: Business and Management

Submitted By samih1
Words 2974
Pages 12
C L I M A T E
In
Business Communication
A critical analysis of Closed Climate Communication in XX Company/E

The web-based Merriam-Webster dictionary (2012) defines communication as:
“A verbal or written message. A process by which information is exchanged between individuals through a common system of symbols, signs, or behaviour”.
Communication is an insightful human nature. It is an important tool to express one’s self and understand others. The typical elements composing communication are; message(s), sender(s), receiver(s), channel(s) and noise is usually impeded (Buchanan & Huczynski, 2010), as illustrated in Figure 1. Noise is a collective terminology for any misalignment between the message sent, or encoded, and the message received, or decoded, causing misunderstanding, misperception, misinterpretation…etc.

Figure 1 Communication Elements
(Source: Buchanan, D. A. and Huczynski, A. H. ( 2010) ORGANIZATIONAL BEHAVIOUR, 7th edn, UK, Pearson Education Ltd)
Thinking of all our differences in culture, environment, language, perception, age, experience, role, skills, as individuals as well as societies, it might seem impossible to establish noise-free communication (Thomson & McHugh, 2002). In organizations, healthy, contented and productive working environment urges for effective strategies to guide employees on how to eliminate noise and achieve work environment where signal transmitted (equals) signal received. Why is it so important? Well, as surveys show, Communication is problem No. 1 in organizations (Lauer, 1996). Disastrous plane crashes happen, mostly, as a result of communication errors (Gladwell, 2009). It is, then, indispensible for organizations to take communication into their topmost consideration and develop their cultural and social communications skills (Buchanan and Huczynski2010). The importance is…...

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