Covad’s Recent Strategy of Selling Internet Access Directly

In: Business and Management

Submitted By farlema
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Prepare a 200- word analysis in which you describe why Covad’s recent strategy of selling Internet access directly rather than through ISPs has been successful.
Voice over internet protocol (VOIP) is the future of voice in business and personal communications. Covad’s recent strategy to focus on business class VOIP services will help them to regain their market share and stand out from competition.
Unlike consumer-class VoIP products which require the customer to provide their own local access and do not control the quality of the broadband underlying their voice service, Covad's Voice Optimized Access (VOA) technology manages the quality of both voice and data services simultaneously. With Covad's VOA technology customers can conduct daily business activities such as multiple phone calls and accessing large data files concurrently, without compromising their voice quality.
Covad stands alone with the creation of the only managed, business-class VoIP service that's available nationwide. VOA also enhances the value of Covad’s facilities-based network and enables Covad to manage the voice quality. This strategic development demonstrates Covad's renewed commitment to creating solutions that provide small-to-medium businesses with competitively priced, innovative communications services.
From the website:
Covad VoIP provides the following capabilities:
• Find Me/Follow Me - Instant Call Forwarding - Assign just one phone number per employee and incoming calls will find them, wherever and whenever they want to be found.
• Click To Call - Speed Dial with the Click of a Mouse - Connect automatically with your contacts, including your Microsoft ® Outlook contacts list.
• Visual Voicemail - Find your most important messages instantly. View, prioritize and even mail your voice and fax messages.
• Fax Mail - Receive and forward faxes just like email.…...

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