Cultural Shock

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Submitted By almo
Words 278
Pages 2
Cultural Shock.

How could Frank have better prepared for the cultural shock he experienced?

When visiting a country, one should expect people to have a different attitude about daily life and business. Expect there to be different Customs than our own, and expect behavior differences. To prepare for cultural shock Frank should have studied the country he was visiting. He should have been familiar with the norms, the behaviors and the costumes of that country. We believe that Frank should have been in Mexico a couple of days before meeting with the other company and should have set aside extra days to stay in Mexico. Chaney talks about Birslins (1981) five stages to coping with a new culture during short visits. He explains that the first stage is the “unacceptance of the host culture.” Chaney says that in this stage the traveler makes no effort to learn the language or the custom of the host culture. I believe that Frank is in this stage since he tells the client that he doesn’t want to declines the wine and the invitation to visit local sites. The book also talked about the qualifications when working in a different culture. Frank lacked most of them which are; Adaptability, flexibility, empathy and tolerance. Frank did not adapt well to the idea of talking about something different than business. He wasn’t flexible to the other things Juan, the manager of the firm in Mexico, had to offer (the wine). He also had no tolerance of that. In conclusion, like I said before, Frank should have studied the culture of Mexico and the norms in order to be patient and…...

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