Dhl Paper

In: Business and Management

Submitted By tanzilresearch
Words 12936
Pages 52
Introduction
Today’s companies are confronted with rapidly changing business environments and a seemingly ever-increasing complexity. The current financial and economic crisis is just one – albeit a very significant one – driver of change. All business fields − and the logistics industry in particular − will be affected by those developments. More than ever, companies need to be ready to adapt to shifting situations. As being part of one of the largest logistic company in the industry, we have got a chance to an in depth study of logistic business and DHL.

Literature Review: Logistics in the year 2020
The increase of Internet commerce, the individualization of products, and the development of new markets promise large growth potential. At the same time, logistics companies will face enormous challenges. They can only overcome them by intensively investing in the development of new transport routes and introducing a new degree of flexibility into their operations (Mark G, 2008). Logistics companies will profit immediately from the transformation of global conditions and customer behavior. The first benefit will come in the form of rising transport volumes.

Some of the expected changes are as follows:

1.1 Focus: New Scopes of Responsibilities
By the year 2020, the logistics industry will have massively expanded its number of corporate and private clients thanks to extensive investments in research and development. The value chain will have been constantly lengthened, and will now include industrial production, security, maintenance, and packaging,( Peter, A 2008). In the corporate client area, logistics providers will increasingly take on the tasks of production and consulting.

In Future logistics companies are no longer mere “carriers.” Instead, they expand their value chain, invest heavily in R&D, and take on industrial production, maintenance,…...

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