Ethics and Local Governance

In: Computers and Technology

Submitted By pinoyboythug
Words 506
Pages 3
Running Header: Ethics

Ethics and Local Governance
Tristanjay V. Llantada
Dr. Amir Afzal
CIS 106
OCT 28, 2012

Ethics and Local Governance Whether dealing with business or local government, having to follow an ethical standard can help create an environment for people to feel comfortable. In a society where your data can be manipulated and use wrongfully, feeling comfortable will be hard to consider. Having an unstable system on a local government level, those stores your data can have an impact on a person’s life. For a while, the London Borough of Brent in the U.K. (United Kingdom) has stored citizen’s data on 12 different databases. The council’s divisions have their own copy of a resident’s data. Those copies were either incomplete or incorrect. The council also has two customer relationship management systems that have their own data of the resident with incontinences. First problem in this situation is that all of the resident’s data are scattered across different databases. Second issue is each database has different information then what another database has. “Employees would spend much of their time calling other departments to find out supplementary information” (Hudson, H. 2011, November 3). Confusion to a resident may occur if one department knows that person has a disability but other departments might have them as having no disability. In order to fix this huge problem, the council used what was called the Brent Client Index. This system collected customer records in the 12 databases and put it in one central database. It also fixed the issue with the inaccurate information of a person in multiple databases. The Client Index helped London Borough of Brent “reduce administrative costs, improve their customer service and minimize benefit fraud and budget overspend” (IBM, 2010, November 30). Keeping and…...

Similar Documents

Local Governance

...Getting citizen data under control is helping the London Borough of Brent provide more intelligent public services Having inconsistent and duplicate customer data is damaging enough in business, but in local government it can have a serious impact on citizens’ lives. Until five years ago, citizen records at the London Borough of Brent were siloed across 12 different databases, one for each of the council’s functional divisions. Every division had its own separate copy of resident data, and each one was incomplete or incorrect in some way. The council’s two separate customer relationship management systems also had different resident data sets, each with its own particular faults and omissions. This situation meant that while one department might know that a resident was blind, and therefore required special services, the others might still treat them like any other. It also made the council’s clerical processes inefficient, as employees would spend much of their time calling other departments to find out supplementary information. The council’s solution was to build the Brent Client Index, a system that aggregates the 1.5 million customer records held in the council’s 12 data silos to create a central, ‘virtual’ registry. Deployed in 2008, the Index is based on master data management technology from Initiate, a US-based vendor that was acquired by IBM last year. It works by statistically analysing the contents of multiple databases, resolving conflicts by comparing......

Words: 615 - Pages: 3

Case Study: Ethics and Local Governance

...IT Consultation for Mr. Green Kenya Newton Cynthia Orth CIS 329 – Administering Desktop Clients   Ethics and Local Governance Ethics has been defined as “moral principles that govern a person’s or group’s behavior”. Ethics affect different professions in different ways. Since citizen data is basically a bunch of records and files, I looked up a code of ethics for Record Managers locally and internationally. I found that there are multiple groups that work throughout the world helping governments with the records that they keep, the only one that I actually found that had a code of ethics was the Institute of Certified Records Management (CRM). The CRM’s code of ethics is extensive and very well put together. You have to actually become a member and if you are accused of unethical behavior you have to go through an ethical review board which determines if you can continue to use their designation. Two ethical issues that I believe are associated with the consolidation of citizen records in the London Borough of Bren are respecting the rights of privacy of individuals whose lives may be documented in intimate detail in those records and government agencies and other people can misuse the gathered information for their personal gain. The privacy issue would probably be my biggest concern since there can be very sensitive information about disabilities, mental and physical health issues, etc. listed in them. Government agencies can use the information to profile......

Words: 753 - Pages: 4

Ethics & Governance

...management in meeting expectations that ultimately strengthens their competitiveness. Hence, there exists a two-way understanding between them reflecting mutual expectations on each other’s roles, responsibilities and ethics. Donaldson and Dunfee (1994) identified this as a “social contract” which addresses universally understood expectations that are not formally spelled out, implying corporations’ indirect obligations towards society. Thus it is also the pragmatic rationale behind that corporations must assess the changing needs of stakeholders and act defensively to protect their name and viability. Especially with the increasing presence of social media such as YouTube and Facebook, Jones (2012) highlighted that even small stakeholder groups can quickly voice out their concerns and have a huge impact on corporations. Not forgetting a more proactive, ethical reason for stakeholder management is that corporations being a part of the society have a liability to behave ethically. As their operational activities impact on the society, either in a positive or negative way, Solomon (1997) argued that it is ethical for them to be responsible and take its stakeholders into consideration. An ethical corporation will see that its internal organizational ethics overlaps with external social responsibilities as both rely on a concrete set of ethical values and the right organizational culture (Trevino & Nelson 2011). Corporations practicing stakeholder management Target......

Words: 2049 - Pages: 9

Ethics and Local Goverance

...Ethics and Local Government Ronald McMillan CIS106 Farzan Soroushi April 28, 2013 Ethics is defined as the discipline dealing with what is good and bad and with moral duty and obligation. Prior to 2006 the London Borough of Brent stored their citizen records across 12 different databases, one for each of the council’s division. Every division had its own separate copy of resident database that was either incorrect or incomplete. There are many ethical issues associated with the consolidation of citizen’s records in the London Borough of Brent but there are two issues that I think stand out the most. Those two ethical issues are the accuracy of the information that is being stored and privacy of the individual’s records. Accuracy, or the lack of, played a huge role in the consolidation of citizen records. The data of Brent’s residents was either inaccurate or incomplete and scattered across the 12 databases. “This situation meant that while one department might know that a resident was blind, and therefore required special services, the others might still treat them like any other” (Hudson, H. 2011, November, 03). There was a lot of confusion to both the employees and the residents of Brent. The London Borough of Brent’s customer information was scattered across numerous standalone databases that was not able to share the data across the enterprise. The information in these databases was filled with multiple errors and incomplete information. The Brent......

Words: 311 - Pages: 2

Ethics and Governance - Coca Cola

...TABLE OF CONTENTS Pages 1. Executive Summary 3 2. Main Issues 4 3. Ethics Policy and its Development 5 3.1. Proposed Ethics Policy 5 3.2. Rationale of Ethics Policy 6 3.3. Policy Development 6 3.3.1. Virtue Ethic 7 3.3.2. Utilitarianism Ethic 7 3.3.3. Kantianism Ethic 8 3.4. Corporate Social Responsibility 8 4. Implementation, Effectiveness, and Limitations 9 4.1. Implementation of Ethics Policy 9 4.2. Effectiveness of Ethics Policy 10 4.3. Limitations of Ethics Policy 11 5. Conclusion 12 6. Reference List 14 1) Executive Summary The Coca-Cola Company was founded in 1892. The company, till date, offers a wide range of products to meet different demands of customers all over the world. Coca-Cola not only produces and sells soft drink and non-carbonated beverages; they also distribute bottled waters around the world. Increasing shareholder values would be any major company’s target, likewise Coca-Cola’s, having to keep costs low but yet selling the customers their trusted quality products. Coca-Cola operates in a very competitive environment being in the beverages industry. In 1893, Coca-Cola’s greatest competitor, Pepsi-Cola, came into the market, and rivalry has been going on from then till now. Competition......

Words: 2851 - Pages: 12

Ethics and Local Governance

...Ethics has been defined as “moral principles that govern a person’s or group’s behavior”. Ethics affect different professions in different ways. Since citizen data is basically a bunch of records and files, I looked up a code of ethics for Record Managers locally and internationally. I found that there are multiple groups that work throughout the world helping governments with the records that they keep, the only one that I actually found that had a code of ethics was the Institute of Certified Records Management (CRM). The CRM’s code of ethics is extensive and very well put together. You have to actually become a member and if you are accused of unethical behavior you have to go through an ethical review board which determines if you can continue to use their designation. Two ethical issues that I believe are associated with the consolidation of citizen records in the London Borough of Bren are respecting the rights of privacy of individuals whose lives may be documented in intimate detail in those records and government agencies and other people can misuse the gathered information for their personal gain. The privacy issue would probably be my biggest concern since there can be very sensitive information about disabilities, mental and physical health issues, etc. listed in them. Government agencies can use the information to profile different groups of individuals on their actions, beliefs, and race. They can also use the information to seclude individuals from the......

Words: 341 - Pages: 2

Local Governance

...Insight and analysis for IT leaders RSS linkedin facebook twitter Google Plus Home IT management Technology Industry Events Search Information management Local governance Getting citizen data under control is helping the London Borough of Brent provide more intelligent public services Posted by Hal Hodson on 3 November 2011 Share article 137 11 0 3 googleplus8 Short of time? Print this pageEmail article Local governance Having inconsistent and duplicate customer data is damaging enough in business, but in local government it can have a serious impact on citizens’ lives. Until five years ago, citizen records at the London Borough of Brent were siloed across 12 different databases, one for each of the council’s functional divisions. Every division had its own separate copy of resident data, and each one was incomplete or incorrect in some way. The council’s two separate customer relationship management systems also had different resident data sets, each with its own particular faults and omissions. This situation meant that while one department might know that a resident was blind, and therefore required special services, the others might still treat them like any other. It also made the council’s clerical processes inefficient, as employees would spend much of their time calling other departments to find out supplementary information. The council’s solution was to build the Brent Client Index, a system that......

Words: 1129 - Pages: 5

Case Study: Ethics and Local Governance

...Case Study 1: Ethics and Local Governance Introduction to Information Technology July , 2013 In 2007 a Transformational Government mandate focused on customer budget reductions of 3 percent year to year increasing the emphasis on regionally shared services for the London Borough of Brent. The area is approximately 270,000 citizens with the London Borough of Brent information scattered across numerous departments without the ability to share any of the information across the enterprise. The decision to create a master client index that will clean up duplicate and fragmented data files, improve operational efficiencies, there are over 1.5 million records of the 2700,000 citizens that will be matched and linked from several different databases, providing a real time view of each customer’s data, this process will be very beneficial and achieve optimal operational efficiency. The two potential ethics issues associated with the consolidation of citizen records in the London Borough of Bren. First the privacy of the information of the citizens within those records may contain intimate details about their lives that should be kept private would probably be my biggest ethics issues concern. Some people enjoy their privacy and don’t want their information readily available for people to see without their consent. Some of information of the citizens records listed within the database could be very sensitive and personal information about someone’s disabilities, medical records,......

Words: 787 - Pages: 4

Caribbean Brewers: Transfer Pricing, Ethics and Governance

...ACCOUNTING 4600 FALL 2013 ETHICS ASSIGNMENT 2 CARIBBBEAN BREWERS: TRANSFER PRICING, ETHICS AND GOVERNANCE Page set up: One inch margins, Times New Roman 12 point font. Double spaced. Two pages. As future professional accountants, you must possess excellent written communication skills if you are to be successful. Therefore, we have adopted the “Fatal Flaws” approach in grading written assignments in this course. See the Fatal Flaw” policy below. In your essay, you should address the following. This does not mean answer the questions as separate items. They should be woven into a well written narrative. 1. What is the main issue? 2. Why is it an issue? 3. Which part of the conceptual framework is applicable to this situation? 4. Do the cost allocation and pricing policies make sense? 5. What is the impact of the pricing and cost allocation system on the financial statements? 6. Who are the stakeholders? 7. Which, if any, stakeholders are impacted? 8. Who is the CEO responsible to? 9. What should the CEO report to the Board of Directors? “FATAL ERROR LIST” ------------------------------------------------- D.J. Eder, Ph.D. In an effort to assist with enhancing your writing skills, the School of Accountancy has adopted the “Fatal Error” policy in its curriculum. This listing was derived from the accreditation experts; the policy allows for making writing development a priority in your learning. Learning to avoid the...

Words: 416 - Pages: 2

Business Ethics and Governance

...TECHNOLOGY PARK MALAYSIA BUSINESS ETHICS AND GOVERNANCE INTAKE : UC2F1310IBM MODULE NAME & CODE : BM016-3.5-2-BEG LECTURER NAME : FARAHIDA BINTI ABDUL JAAFAR STUDENT NAME : ALLY HUMUD SALEH STUDENT ID : TP024190 HAND IN DATE: 29th JAN 2014 Contents CASE A 3 Background of the case 3 Evidence of Fabrication 4 Ethical Dilemma of the Case 5 Effect Stakeholders 6 Question 1: 7 Question 2: 7 Question 3: 8 Question 4: 8 Question 5: 9 Question 6: 9 Recommendation 9 Conclusion 10 Reference 11 CASE A Background of the case Jayson Blair is a former reporter of The New York Times Magazine who was fired for pretending to report from sites around the country while he was actually holed up in his Brooklyn apartment. Jayson Blair was born in March 23, 1976 in Virginia. At an early age he become a news reporter were by he wrote for his school paper at Centreville High School in Clifton. Later on he started working for a community newspaper at his teens. He went on to the journalism program at the University of Maryland's College Park campus (1994-98), where his talents boosted him to the editorship of its student newspaper named Diamondback. During his undergraduate days, he landed prestigious journalism internships at both the Boston Globe and the Washington post. (Jayson Blair, 2004) He then joined The New York Times magazine as an interning in 1998 and were he was offered an extended internship, which he declined in order to complete more...

Words: 2652 - Pages: 11

Governance (Cyber Ethics Scope)

...topic of conversation. With regards too the governance geography of criminal activities, “criminal organizations [as well as, individuals] cloak their power in the mantle of state authority” (Williams). However, “this [does not] suggest that the criminal interaction will determine all aspects of state behavior” (Williams). Furthermore, criminal organizations continue to “entrench themselves in weak states in the former Soviet Union, Africa, Latin America and parts of Asia, [due to] differing degrees of vulnerability” (Williams). Imperviousness to solve these limitations is an approach that must be taken. Instead of acknowledging the ideology of compromising human security, economic and social concerns, there should be some sort of regulation rules implemented. However, there is, “a possible consequence of global divide caused by competing ideologies [over a] struggle for power” (Williams). It is most likely that, states that advocate, “law and order [are the same ones] that are dominated by criminal interests and criminal authorities” (Williams). The constitution of Canada allocates legislative and prosecutorial powers between federal and provincial government” (Government of Canada, 2015). In Canada, “the power to make criminal law is absolutely federal, but provinces can create offences necessary for matters over which they have jurisdiction of—property and civil rights—which most provinces have used to regulate local commerce and deceptive trade practices”......

Words: 845 - Pages: 4

Ethics and Governance

...Assignment 3: Ethics and Corporate Responsibility in the Workplace and the World Due Week 7 and worth 250 points PharmaCARE (We CARE about YOUR health®) is one of the world’s most successful pharmaceutical companies, enjoying a reputation as a caring, ethical and well-run company that produces high-quality products that save millions of lives and enhance the quality of life for millions of others. The company offers free and discounted drugs to low-income consumers, has a foundation that sponsors healthcare educational programs and scholarships, and its CEO serves on the PhRMA board. PharmaCARE recently launched a new initiative, We CARE about YOUR world®, pledging its commitment to the environment through recycling, packaging changes and other green initiatives, despite the fact that the company’s lobbying efforts and PAC have successfully defeated environmental laws and regulations, including extension of the Superfund tax, which was created by Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). Based in New Jersey, PharmaCARE maintains a large manufacturing facility in the African nation of Colberia, where the company has found several “healers” eager to freely share information about indigenous cures and an abundance of Colberians willing to work for $1.00 a day, harvesting plants by walking five (5) miles into and out of the jungle carrying baskets that, when full, weigh up to fifty (50) pounds. Due to the low standard of living in......

Words: 474 - Pages: 2

Business Ethics and Corporate Governance

...Petroleum Industry: Corporate Governance Report GROUP 9 INDIAN OIL Corporation Corporate Governance Philosophy  IndianOil believes that good Corporate Governance practices ensure ethical and efficient conduct of the affairs of the Company and also help in maximizing value for all its stakeholders like customers, employees and society at large in order to build an environment of trust and confidence among all the constituent  IndianOil recognizes that good Corporate Governance is a continuous exercise and reiterates its commitment to pursue highest standards of Corporate Governance in the overall interest of all its stakeholders Corporate governance framework  Code of Conduct for Directors and Senior Management Personnel  Code of Conduct for prevention of Insider Trading  Enterprise Risk Management Policy  Integrity Pact to enhance transparency in business  Whistle Blower Policy  Conduct, Discipline and Appeal Rules for employees  Corporate Social Responsibility / Sustainable development  Human Resources initiatives Board of Directors 2011-12 2012-13 2013-14 Chairman 1 1 1 Director 7 7 7 Govt. nominee director 2 2 2 Independent director 6 5 8 Board of directors (2013-14) Board of directors (2012-14) Board of Directors (2011-12) Board meeting (2013-14) The meetings of the Board of Directors are generally held once in a month. During the financial year......

Words: 1363 - Pages: 6

Family Related Law, Ethics, and Corporate Governance

...Assignment #2 – Family Related Law, Ethics, and Corporate Governance – LEG 500 May, 2011 1.   Explain if it matters that a parent literally had nothing to do with a biological child in order for the child to take advantage of the Family and Medical Leave Act (FMLA) to care for that parent. Under the Family and medical Leave Act (FMLA), a child can take care of their biological parent. This is even true even if that parent literally had nothing to do with the child growing up. The Family and Medical Leave Act (FMLA) provides an entitlement of up to 12 weeks of job-protected, unpaid leave during any 12-month period to eligible, covered employees for the following reasons: 1) birth and care of the eligible employee's child, or placement for adoption or foster care of a child with the employee; 2) care of an immediate family member (spouse, child, parent) who has a serious health condition; or 3) care of the employee's own serious health condition. It also requires that employee's group health benefits be maintained during the leave. The FMLA is administered by the Employment Standards Administration's Wage and Hour Division within the U.S. Department of Labor (www.dol.gov). 2.   Explain whether the size of the business can have any effect on whether Tony is eligible for family leave under the FMLA. The Family & Medical Leave Act (FMLA) applies to your company if you employ over 50 employees within 75 miles of the worksite, and at least 50 of your......

Words: 768 - Pages: 4

Ethics and Governance

...Introduction An organisation’s ethics determines its reputation. In today’s competitive market, in view of globalisation and technological advances, it is especially essential for organisations to practice ethical business behaviour to build a strong public image to garner the support of consumers and employees. Although practicing good business ethics has many benefits, it remains as a constant challenge for organisations, as the potential for unethical behaviour is illimitable. In recent years, the cases of corporate misconduct in Singapore have been on the rise. In June 2011, Deputy Prime Minister Teo Chee Hean announced that commercial crimes, including fraud and cheating, rose by 13% as compared to 2010 (Othman, 2012). As most organisations have established codes of ethics to guide their employees regarding their ethical responsibilities, the imperative issue here is how effective is the code of ethics in regard to instilling ethical behaviour. In this essay, we will firstly look at the definition of ethical behaviour and an overview of the ethics program. Next, the effectiveness of the code of ethics and the criteria for it to be effective will be addressed. Lastly, a conclusion will be made to determine if the code of ethics is the most effective method for instilling ethical behaviour. Ethical Behaviour in Organisations Ethics as according to Wood, et al. (2006) can be defined as a behavioural code that explains what is good and right, as......

Words: 2402 - Pages: 10

주간 인기 토렌트 | El libro de la selva | Yarashii