Fed-Ex Swot Analysis

In: Business and Management

Submitted By Woodyc92
Words 1229
Pages 5
Christopher Wood
10/25/2013
MGMT 4020
Prof. Meredith
FedEx
FedEx is a company who provides transportation, e-commerce and business services. The company offers time certain delivery services and international trade services such as customs brokerage, and global ocean and air freight forwarding. It also provides small-package ground delivery services across North America. In addition, it offers residential delivery services in the US. FedEx provides less-than-truckload freight services. The company also provides in-store services, online services and business solutions. It operates in North America, Asia, and Europe. FedEx is headquartered in Memphis, Tennessee, the US. One way FedEx has adapted to the technological changes is shippers can now connect directly to FedEx’s transportation services via Microsoft Office Outlook, one of the world’s largest email applications. To use the FedEx quick ship, you go to fedex.com/quickship and download the information. This option allows users to use the web services to provide fast and easy access to FedEx shipping functions. These functions include generating labels, tracking packages, checking rates, and scheduling pickups, while using their Outlook 2003 or 2007 email application. Federal Express has five strategies that govern business tactics. These tactics are to improve service levels, lower unit costs, establish international leadership and sustain profitability, get closer to the customer, and maintain the people-service-profit philosophy (NA, 2013). I believe the partnership between the two firms will be beneficial to both companies. The stakeholders from FedEx made an important strategic decision to partner with the United States Postal Service. This partnership will allow the U.S. Postal Service to use FedEx’s air transportation network and let FedEx take advantage of the U.S. Postal Service’s retail…...

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