Fedex in Memphis

In: Business and Management

Submitted By phamthuyduong
Words 365
Pages 2
FedEx in Memphis
As a long-time business and community leader in the Memphis area, we are committed to its growth and development. We also remain steadfast in our support for local non-profit organizations to make a positive change in the community and give back to the citizens of Memphis where our team members and customers live and work.

FedEx in Memphis

The headquarters for FedEx Corporation, FedEx Express, FedEx Freight and FedEx Trade Networks are all located in Memphis, TN. FedEx has numerous operations in and provides service to the Memphis community to facilitate the movement of goods domestically and globally. FedEx Express: Operates its global SuperHub out of Memphis, providing direct connection to markets all over the world. FedEx Ground: Operates several terminals and stations in the Memphis region, including a new automated facility in Olive Branch, MS. FedEx Freight: Headquarters are located in Memphis. The company maintains three service centers in the region. FedEx Kinko’s: Operates more than ten retail locations in the area.

Key Facts and Figures

FedEx has a large presence in Memphis, with more than 31,500 team members in the metropolitan area representing FedEx Express, FedEx Ground, FedEx Freight, FedEx Kinko’s, FedEx Custom Critical, FedEx Services, FedEx Trade Networks, and FedEx Home Delivery.

Approximately 1,250 flights per week come through the company’s global hub at the Memphis International Airport (MEM), connecting markets all over the world.

FedEx in the Community

FedEx is a proud supporter of local non-profit organizations, including: St. Jude Children’s Research Hospital Memphis Zoological Society Memphis Regional Chamber Foundation Women’s Foundation for a Greater Memphis University of Memphis LeBonheur Children’s Medical Center Foundation Salvation Army Memphis Orchestral Society Boys and Girls Club Safe Kids…...

Similar Documents


...personal appeal from Wikipedia founder Jimmy Wales Read now Close FedEx From Wikipedia, the free encyclopedia (Redirected from Fed Ex Corporation) Jump to: navigation, search "Federal Express" redirects here. For the passenger train, see Federal Express (passenger train). "Fed Express" redirects here. For the tennis player with this nickname, see Roger Federer. FedEx Corporation FedEx Corporation logo.svg Type Public Traded as NYSE: FDX S&P 500 Component Industry Courier Founded Little Rock, Arkansas (1971) as Federal Express Corporation Founder(s) Frederick W. Smith Headquarters Memphis, Tennessee, U.S. Area served Worldwide Key people Frederick W. Smith (Chairman, President & CEO) Products Post delivery, express mail, freight forwarding, third-party logistics Revenue Increase US$ 39.3 billion (2011)[1] Operating income Increase US$ 2.37 billion (2011)[1] Net income Increase US$ 1.42 billion (2011)[1] Total assets Increase US$ 27.3 billion (2011)[1] Total equity Increase US$ 15.2 billion (2011)[1] Employees 290,000 (2011)[1] Subsidiaries FedEx Office, FedEx Express, FedEx Ground, FedEx Freight, FedEx Custom Critical, FedEx Supply Chain, FedEx Trade Networks, FedEx Services Website FedEx Corporation (NYSE: FDX), originally known as FDX Corporation, is an American global courier delivery services company headquartered in Memphis, Tennessee.[2] The name "FedEx" is a syllabic abbreviation of the name of the......

Words: 3068 - Pages: 13


...FedEx: The World on Time Shipping, Logistics, and Supply Chain Management Indiana Wesleyan University Facilitator FedEx: The World On Time History of FedEx Today FedEx Corporation is the premier provider of shipping and information services worldwide. Headquartered in Memphis, Tennessee, the company functions under the motto "operate independently, compete collectively and manage collaboratively."(, 2011) By operating independently, each company can focus exclusively on delivering the best service for its specific market. In 1965, Yale University undergraduate Frederick W. Smith wrote a term paper about the passenger route systems used by most airfreight shippers, which he viewed as economically inadequate. (, 2011) Smith wrote of the need for shippers to have a system designed specifically for airfreight that could accommodate time-sensitive shipments such as medicines, computer parts and electronics. In August of 1971 following a stint in the military, Smith bought controlling interest in Arkansas Aviation Sales, located in Little Rock, Arkansas. Smith identified the tremendous difficulty in getting packages and other airfreight delivered within one to two days. This dilemma motivated him to do the necessary research for resolving the inefficient distribution system. Thus, the idea for Federal Express was born: a company that revolutionized global business practices and now defines speed and reliability. Federal Express was so-named due to......

Words: 5089 - Pages: 21


...COURIER: A courier delivers messages, packages, and mail. Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of express services, and swift delivery times, which are optional for most everyday mail services. Considering it as a premium service, couriers are usually more expensive than standard mail services, and less typically faster delivery. Courier services operate on all scales, from within specific towns or cities, to regional, national and global services. Large courier companies include DHL, FedEx, EMS International, TNT, UPS, and Aramex. These offer services worldwide, typically via a hub and spoke model*. *NOTE: The hub and spoke model is a system which makes transportation much more efficient by greatly simplifying a network of routes. It is extensively used in commercial aviation for both passengers and freight, and the model has also been adopted in the technology sector as well. SOME TYPES OF COURIER SERVICES: 1. International Courier: The name of the service somewhat gives it away, but the International Courier service is all about providing customers with a solution to get their package from one country to another no matter the requirement for transportation by air or sea. 2. Same Day Express Courier: This service includes the delivery of the parcel/freight/mail within one working day. This service can often come in different disguises...

Words: 4198 - Pages: 17


...CHAPTER 1 INTRODUCTION TO FEDEX FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed. Headquarters • Worldwide: Memphis, Tenn. • Asia Pacific: Hong Kong, China • Canada: Toronto, Ontario • Europe/Middle East/Africa: Brussels, Belgium • Latin America: Miami, Fla. 1.1 Customer Service - Background Information Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. The day to day responsibilities of a Customer Service Agent include providing tracking information , handling customer complaints , acting on business opportunities , pickup bookings and ordering supplies. FedEx tries to stay ahead in the business of providing logistics solutions by providing the best customer experience possible and the customer service team is at the core of this endeavour. Every customer service agent is expected to uphold the purple promise “I will make every FedEx experience outstanding” every time they interact with a customer. 1.2 Objective This report aims to explain the responsibilities of the Customer......

Words: 758 - Pages: 4


...History The modern air and ground express industry was pioneered with the founding of Federal Express in 1971; the corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000. Headquarters Memphis, Tenn. Principal Officers Frederick W. Smith, Chairman, President and CEO Robert B. Carter, Executive Vice President, FedEx Information Services and CIO T. Michael Glenn, Executive Vice President, Market Development and Corporate Communications Alan B. Graf Jr., Executive Vice President and CFO Christine P. Richards, Executive Vice President, General Counsel and Secretary NYSE Listing FDX (since December 1978) FY09 Revenue (Consolidated Information for all FedEx Companies) $35.5 billion Workforce More than 275,000 team members worldwide Average Daily Volume More than 7.5 million shipments for express, ground, freight and expedited delivery services Service Area More than 220 countries and territories, including every address in the United States Over 20 million unique visitors monthly; more than 5.5 million package tracking requests daily and 19 million packages shipped via FedEx Ship Manager monthly. Operating Facilities Express: 1,083 stations; 10 air express hubs Ground: 32 ground hubs; over 500 pickup/delivery terminals Freight: Approximately 470 service centers Office: Approximately 2,000 locations ......

Words: 5208 - Pages: 21


...Six Components of FedEx Corporation Supply Chain Six Components of FedEx Corporation Supply Chain This project paper will describe six components of the FedEx’s supply chain. Also this paper will examine the potential problems related to each of the components and describe and explain the approaches of the organization for solving the problems. Let’s start with the background of the company. FedEx is led by Corporation, that provides strategic direction and financial reporting to the operating companies which compete under the FedEx name worldwide: FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Office, FedEx Supply Chain Solutions and FedEx Services these are six supply chain of the main FedEx brand. FedEx started in 1971, when its founder Frederick W. Smith had idea for airfreight system that would facilitate quick overnight delivery of documents directly to customers. To make his ideas work, Smith decided to start his own company. In March 1973, FedEx moved its airline operations to Memphis, Tennessee, US. On April 1, 1973, FedEx started full time operations with a network, opened up in 25 cities in the US. This had begun the air/ground express industry. FedEx Express is a cargo airline based in Memphis, Tennessee. In terms of freight tons flown it is the largest in the world and the world's fourth largest in terms of fleet size. It is one of the supply chain segments of FedEx Corporation. It delivers packages and freight to more than 375 destinations......

Words: 773 - Pages: 4


...PROFILE FedEx Corporation REFERENCE CODE: 3FB515C6-44D5-4A30-BC7E-556271B4A308 PUBLICATION DATE: 28 Feb 2013 COPYRIGHT MARKETLINE. THIS CONTENT IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED OR DISTRIBUTED. FedEx Corporation TABLE OF CONTENTS TABLE OF CONTENTS Company Overview..............................................................................................3 Key Facts...............................................................................................................3 SWOT Analysis.....................................................................................................4 FedEx Corporation © MarketLine Page 2 FedEx Corporation Company Overview COMPANY OVERVIEW FedEx Corporation (FedEx or “the company”) offers overnight courier services, freight services, logistics solutions, and business support services. The company is one of the largest express transportation companies, delivering small packages worldwide. FedEx is headquartered in Memphis, Tennessee and employed 101,000 permanent full-time and 48,000 permanent part-time employees as of May 31, 2012. The company recorded revenues of $42,680 million during the financial year ended May 2012 (FY2012), an increase of 8.6% over FY2011. The operating profit of the company was $3,186 million in FY2012, an increase of 34% over FY2011. Its net profit was $2,032 million in FY2012, an increase of 39.9% over FY2011. KEY FACTS Head Office FedEx......

Words: 2706 - Pages: 11


...information on the company. In 1973, Fred Smith founded Federal Express (FedEx) in Little Rock , Arkansas. In 1973, the operation were relocated to Memphis, Tennessee. According to the FedEx website, on the first night of continuous operation, 389 Federal Express employees and 14 Dassault Falcon jets deliver 186 packages overnight to 25 U.S. cities — and the modern air/ground express industry is born. fedEx is the world’s largest express transportation company, responsible for delivering 3 million packages daily. FedEx provides ecommerce, transportation and business services worldwide. The company offers various shipping services for delivery of documents, freight, and packages. They offer regional next-day and second-day delivery. In 2004, FedEx also acquired Kinkos, which helped to expand the company’s retail access. FedEx Kinko provides a variety of services including copying, printing, signs and graphics, and a host of other services. One critical issue FedEx survived was their slow adaptation to technological changes. Federal Express was founded by Fred Smith in 1973. On April 17, 1973, with the launch of 14 small aircraft from Memphis International Airport Federal Express delivered 186 packages to 25 U.S. Cities. FedEx first seen profit was not until July 1975, becoming the premier carrier of high-priority goods in the marketplace and the standard setter for the industry it established. FedEx Express is the world's largest express transportation......

Words: 764 - Pages: 4


... S. Sreenvas (14PGP119) Ankit Goyal (14PGP070) About FedEx: FedEx Corporation is an American global courier delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express, which was used from 1973 until 2000. FedEx Corporation was founded in 1973 by entrepreneur Fred Smith. Today, with a fully integrated physical and virtual infrastructure, FedEx’s business model supports 24–48 hour delivery to anywhere in the world. FedEx operates one of the world’s busiest data- processing centres, handling over 100 million in-formation requests per day from more than 3,000 databases and more than 500,000 archive files. It operates one of the largest real-time, online client/server networks in the world. The core competencies of FedEx are now in express transportation and in e-solutions. Supply Chain Model: FedEx Supply Chain Process: * Order is sent to FedEx via XML, Internet, customer calls, EDI and is processed by the FedEx Order Management System. * Order information is sent from FedEx Information Network. * Order is transmitted to the appropriate Distribution Center. The order is processed, picked and packed and shipped to the end customer. * The package is picked up by FedEx, scanned, and delivered to the end customer. * The Fedex customer is billed for the order. * If the end customer decides to......

Words: 326 - Pages: 2


...FedEx Corporation FedEx Corporation - "FedEx", introduced express delivery to the world in 1973, and remains the world's largest express transportation company. Today, over 280,000 employees worldwide serve more than 220 countries and territories across the globe with a fleet of 669 aircraft, more than 75,000 vehicles to deliver more than 6.5 million packages per day. FedEx Express FedEx Express, a wholly owned company of FedEx, is divided into five global regions: • Asia Pacific (APAC) • Canada • Europe, Middle East, Indian Subcontinent and Africa (EMEA) • Latin American and the Caribbean (LAC) • United States The EMEA region is divided geographically into four operational areas:  • Central and Eastern Europe • The Middle East, Indian Sub-Continent and Africa • Northern Europe • Southern Europe FedEx EMEA, responsible for activities in 123 out of the more than 220 countries and territories served by FedEx. IT Milestones Of FedeX Last Updated : 27/04/2011 |1973 | |Federal Express establishes operations. | |On the first night of continuous operation, 389 employees and 14 Dassault Falcon jets deliver 186 packages to 25 U.S. cities. ......

Words: 2936 - Pages: 12


...Systems 14e KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 2 CASE 3 SUMMARY GLOBAL E-BUSINESS AND COLLABORATION How FedEx Works: Inside the Memphis Super Hub The inside story of how enterprise-wide systems power the FedEx Memphis hub, the world’s largest air-cargo facility. This video describes the various business processes and information technologies used to process over 2 million packages a day at the Memphis Hub. . L=2:05. Systems URL CASE FedEx was one of the first modern, ground/air, overnight package-delivery companies. Founded in 1971, in 2015 FedEx is a $48 billion company operating in 220 countries, with a labor force of approximately 300,000. In a typical day, FedEx ships over 9 million packages worldwide. FedEx provides transportation, e-commerce, and business services. Founded by Frederick W. Smith, the company was created to remedy what Smith viewed as inefficiency in the distribution system for air freight. Since that time, FedEx has garnered a reputation for revolutionary business practices, speed, and reliability. Their information systems are a critical component of their success. This video illustrates FedEx’s business processes and some of those systems in action. The route a typical package takes from start to finish is as follows: First, a FedEx agent picks up a package and scans it, entering it into the system under a unique identification number. It’s then......

Words: 665 - Pages: 3


...transporting goods and services. The businesses that can leverage technological advances are in a position to garner market share and add value to their shareholders. FedEx has become a world leader in the parcel delivery business. The name FedEx evokes thoughts of getting packages to customers the next day. FedEx now is used as a verb to tell customers that a shipment will be sent so that it is received the next day. Delivering a product on-schedule is the result of multiple business processes working seamlessly to create a Value Chain that yields a firm greater profit over costs (Dess, Lumpkin, & Eisner, 2007). A primary activity of the Value Chain is Supply Chain Management (SCM). Supply Chain Management is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer ((2006). Supply Chain Management Retrieved April 24, 2007, from,,sid19_gci214546,00.html ) Running the full spectrum of products and services, companies rely on sound SCM procedures and techniques to move goods expediently, i.e. Levi promising next day delivery of Dockers to a retail store, or the Department of Defense shipping needed equipment to front line soldiers in the Global War on Terrorism. FedEx is in the business of providing businesses the ability to manage their supply chains. It is January of 2006, Fredrick W. Smith was sitting in his......

Words: 4749 - Pages: 19


...Introduction FedEx Corporation specializes in overnight delivery of high-priority packages, documents, and heavy freight. The company created the overnight air-express industry virtually singlehandedly in the 1970s; its success was such that by the 1990s it faced the sincerest form of flattery: increasing competition from rival carriers. However, FedEx's continued mastery of logistics and its ability to track packages during the shipping process has enabled it to retain its leadership role in the express air cargo industry, as well as act as a moving warehouse for numerous corporate and individual customers. It operates in 211 countries, and serves all of the United States, providing 24-to-48-hour delivery of valuable, time-sensitive cargo to any destination worldwide. Start of FedEX In1965, ( ) Yale University undergraduate Frederick W. Smith wrote a term paper about the passenger route systems used by most airfreight shippers, which he viewed as economically inadequate. Smith wrote of the need for shippers to have a system designed specifically for airfreight that could accommodate time-sensitive shipments such as medicines, computer parts......

Words: 681 - Pages: 3


...UPS and FedEx Air Hubs: Comparing Louisville and Memphis Cargo Hub Operations by Alex Cosmas and Bastien Martini The economies of scale afforded to passenger airlines by the use of a hub-and-spoke model are also enjoyed, sometimes to an even greater extent, by cargo carriers. The world’s two largest integrated carriers, UPS and FedEx, run their central air hubs in Louisville (SDF) and Memphis (MEM), respectively. We present a case study of the air hub operations at SDF and MEM. The land-side and air-side operations are contrasted between SDF and MEM, and generalizations are drawn regarding issues prevalent to cargo versus passenger hubs. I. Air Cargo in History The beginning of the last century saw the dawn of flight. Since the Wright brothers’ first flight, the transfer of goods through air mail and air freight has grown tremendously. The first cargo flight ever took place between Dayton and Columbus, Ohio in November 1910, when a department store shipped a bolt of silk. Even though the shipment was of small size, the flight stayed in the records because it was achieved in less time than possible by train. Some time elapsed before the first commercial cargo airline was created. In the 1920s passenger carriers created entities to carry freight, but it remained a very low fraction of their business. In fact, the first all-cargo airline was created after World War II, but bankruptcies and accidents in the early 1950s made most of the carriers quit the business...

Words: 527 - Pages: 3


...Hub” at Memphis International Airport, Tennessee in 1973, Federal Express started overnight operations on April 17th. At the same time, Federal Express used its actions transferred a “super commitment” to their customers: “When it Absolutely, Positively has to be there overnight!” In 1975 Federal Express installed its first drop box. That means customers can just drop off packages without going to a local branch. Then in 1981, the first international operations started with the service to Canada. The FedEx continue promised: “Absolutely, Positively Anytime.” In 1994, Federal Express launched as the first transportation web site to offer online package tracking. Until now, the super commitment that Federal Express gave to all customers – “We live to deliver!” – is really impressed for everybody. People – Service – Profit (PSP). ––FedEx Corporate Philosophy As one of the most atypical successful marketing cases, Federal Express was not a low-cost company since it was founding at 1971. On the contrary, Federal Express tried to communicate to the customers an idea: “No matter the thing you gave to Federal Express, it will be delivered on time”. And this promise means a high-cost and high-quality service. Thus, in my opinion, this commitment is the key of Federal Express to become successful. This marketing idea should be the most creative behavior from FedEx.......

Words: 692 - Pages: 3

Preguntados APK | Love Is Not Easy TVB Series Line Walker Ending Theme | Fireshot Pro