Mgmt

In: Business and Management

Submitted By anthonyl155
Words 3025
Pages 13
McDonald’s Job Satisfaction
Hai Viet Le haile1505@gmail.com MGMT 591-Leadership and Organization Behaviors
Professor: Tad Hove

Introduction
McDonald’s is a one of biggest fast food company all around the world. They have more than 34,000 restaurants and serving around 69 million people over 119 countries each day. My position is with a team member as a crew of one of McDonald’s restaurant. Their main focus is improving performance by implementing changes to increase productivity. These changes can include improved validation rules for approving financial content to new software implementations to increase productivity. McDonald’s Corporation directly about 15% restaurant, they develop their business thought franchise agreement. By collection franchise fees and marketing fees help them have more chance to bring their restaurant go around the world. With some agreements in the contact, they make sure that the franchisee follow their rule that they have to build all of restaurant is exactly the same with the order.
McDonald’s Corporation a. Brief History
“Dick and Mac McDonald opened their eponymous burger stand in 1948 in San Bernardino, Calif. Under the guidance of Ray Kroc, a onetime milkshake-mixer salesman wowed by the restaurant's success, McDonald's franchises grew swiftly: by the end of the 1960s, there were more than 1,000 across the U.S. The first international franchise opened in 1967 in British Columbia” (James, 2009). On the other hand, with the creation of the first Big Mac in 1968and the Egg McGuffin was invented in 1973 was the turning point for McDonald to become one of biggest international franchise organization. b. Brief Information
McDonald's brand mission is to become one of favorite place and way to eat and drink those customers will choose. The McDonald’s worldwide operations are use a global strategy called “the Plan to…...

Similar Documents

Mgmt 340

...Charles McCarthy MGMT 340 Chapter 3 What are some sources of risk in a systems analysis and design project, and how does a project manager cope with risk during the stages of project management? Many problems can plague of software project. A risk is a potential problem; it might happen, it might not. But regardless of the outcome, it's a really good idea to identify it, assess its probability of occurrence, estimate its impact, and establish a contingency plan should the problem actually occur. The key to managing risks is to build contingency plans for risk and to build enough time into your project schedule to mitigate risks that you do not know about. A risk in a project is an event that (might) happens that affects the project. Most of the risks are negative and hinder the progress of the project, but some of them are positive. The stages of project risk management are as follows: Risk Identification Risk Analysis Risk Response Planning Risk Monitoring and Control Suppose that you have been contracted by a jewelry store to manage a project to create a new inventory tracking system. Describe your initial approach to the project. What should your first activity be? What information would you need? To whom might you need to speak? An inventory tracking system for jewelry is a very challenging one and has its own complexities because jewelers usually adopt the system of tracking inventory based on traditions that have been followed for years......

Words: 778 - Pages: 4

Mgmt 591

...MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic of discussion in my final project is Wal-Mart, which is one of the largest retail chains in the world. Their famous slogan Save money Live Better is a basic belief of Sam Walton, who is the founder of the company. His beliefs are: Respect for individual, service to the customer, and strive for excellence. Sam Walton tried to adhere to his beliefs but when you have one of the largest retail chains and the growth of a company in this magnitude, you will also have an array of problems. I currently work in the Human Resource department and as a human resource specialist. As a Human Resource Specialist I facilitate orientations, administers, oversea facility training, monitor and track completion of training by associates, coordinate training and communicate training issues with management. With this position I hold, I have the opportunity to make suggestions with the training reports I receive and communicate to upper management the outcomes and personnel related issues within the company. My job also entails auditing personnel files, recruitment of employees, facilitating disputes, payroll, and evaluation process. Wal-Mart is an American public multinational corporation that runs chains of large discount departments stores and a chain of warehouse stores. Wal-Mart U.S. stores are the largest division accounting for $258 billion,...

Words: 593 - Pages: 3

Mgmt 13

...Mgmt 201 10 April 2014 Living Social Escapes (Ch. 13) Question 1: The needs of hierarchy at Social Living Escapes is that they want to have a job that they can be happy in, and also successful. The CEO of the company never really liked who she got to work with in her past job experiences and crating her own business allowed her to do just that. People are motivated by doing something that really interests them, so when employees would come up with new ideas, they had to run it by the head people to make sure it was profitable for the business. They quickly learned that it was a good idea to have the employees try new things and eventually let them try it own their own and if it didn’t work it was used as a learning step. Question 2: According to the Equity theory, if employee guides feel underpaid/unappreciated, they are more likely to not perform to the best of their ability. People work better when they know they are used for a purpose and are understood. Question 3: A high outcome for working for Social Living Managers is that they get to work with who they want and who are also highly qualified. Working with people you know makes a job a little easier because you are able to easily converse with others. They pay not be great, but they get to do what they love while also having a good time at work....

Words: 251 - Pages: 2

Mgmt 337

...MGMT 337 Spectrum Crisis Assignment The wireless data transmission industry is running out of airwaves necessary to provide service to its customers. The crisis exists because of dramatic demand for wireless services, which outpaced improvements in technological efficiency. With the population growing in the United States, more people are utilizing wireless communications, which means prices go up and quality goes down. Mobile consumers don’t care about frequencies, bandwidth, or spectrum. They want faster service. One way to help avoid the spectrum crisis is to better improve the frequencies for all the wireless services. Since all the wireless carriers need to send data all over the world or maybe just few feet apart, many places like universities, restaurants, stadiums have set up short range Wi-Fi receivers that operate on unlicensed portions of the radio spectrum. These short range receivers will help offset people who have cell phones or any other digital device from using the precious spectrum. Data will be sent through them instead of through the long range cell phone frequencies. A second alternative is to actually use all of the wireless frequencies available or to share them since almost every person in the world likes to use the internet on whatever gadget they have available to them. Instead of limiting an amount of users to a single bandwidth, the wireless capacity could be widened and therefore have much more users on a single bandwidth. For example...

Words: 599 - Pages: 3

Mgmt Bonus

...MGMT 360-01 Bonus I think Louisiana should legalize the use of marijuana, but only if it is controlled. When I say controlled I mean that the drug should only be sold by stores that have documentation that marijuana can be sold there. Also to keep the drug controlled it can only be smoked in your home. If the state of Louisiana was to legalize the use of the drug the state would make money because the drug will be taxed. The money could help save programs, the school system, and universities in the state that have either been cut completely or financially. Lastly, arrest for marijuana will slightly decrease and the police can focus on more important things such as getting heroin, crack, and other drugs off the street. These are some of the possible pros to the decision. Children under the age of five will be exposed to the drug. Children will probably associate smoking marijuana as being cool, because of seeing it done around you. Even though the drug is controlled, people are creative in getting something they want. Teens will get their parents, older friends, and even strangers to buy the marijuana for them. Adults will either come in buy or if they don’t have the money they can rob the store. Also, if the marijuana is too expensive in the store, people will go back to growing their own supply and maybe even selling it. These are some of the possible cons to the decision. Every decision has pros and cons, but it takes the people in the community to direct the......

Words: 270 - Pages: 2

Mgmt

...MGMT 301; Exam 2; Spring 2012Fall 2010 Dirty Dozen Review Just a quick little review for Exam 2! Remember, all of Chapters 3, 5, and 9 are on it AND the SWOT we did on the Ski Shop Engagement Sheet (SWOT is found in Chapter 6, but we’re only doing the things we did in class …) Here’s a dozen to try. Don’t forget … you might see these questions again! Directions: Please read the following scenario, then answer the questions that follow.                                                                                                                                          “Managing a Ski Shop” Your best friend’s sister and brother-in-law run the local ski shop near campus in your college town, but they have recently bought another type of business in another town. They want you and your friend to take over managing the ski shop. If you run it successfully, you and your friend will gradually be given substantial equity in the shop and eventually would own the whole business. So far, the shop has been only marginally profitable. Although the shop carries ski equipment and ski clothing, it has habitually run out of both during the peak skiing season. Extra merchandise hastily ordered to meet the demand has often arrived so late that it could not be sold until the next season, if at all. In addition, the shop does very little business from March through August. Due to a dispute over the size and prominence of the outside sign displaying the shop’s......

Words: 3179 - Pages: 13

Mgmt

...MGMT 371 – Test 1 (9,1,2,4,7,8) Chapter 9: Managerial Decision Making Decision: a choice made from available alternatives Decision-making: the process of identifying problems and opportunities and then resolving them Programmed decisions: involve situations that have occurred often enough to enable decision rules to be developed and applied in the future Non-programmed decisions: are made in response to situations that are unique, are poorly defined and largely unconstructed, and have important consequences for an organization Certainty: all the information the decision maker needs is fully available Risk: a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative is subject to change Uncertainty: managers know which goals they wish to achieve, but information about the alternatives and future events is incomplete Ambiguity: the most difficult decision situation; the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define and information about outcomes is unavailable * Can create a “wicked decision problem” which are associated with conflicts over goals and decision alternatives Classical-rational model: decision making based on rational economic assumptions and manager beliefs about what ideal decision making should be * Economics assumes that people are rational * How a decision maker SHOULD decisions (normative) * Considers all the......

Words: 4119 - Pages: 17

Mgmt

...Latoya Harrell Cathy Whitfield Business Ethics-MGMT 368 13th January 2015 Kohlberg’s Scale On Kohlberg’s scale, I consider myself to be falling under the fifth stage of the third categorization. The third level which is post conventional morality has two stages, which is stage five which is social contracts and Individual rights and stage six: universal principles. I consider myself to be in stage five. This stage is concerned with a person’s ability to embrace and recognize the reason why differences exist in people’s values, beliefs, opinions and other inclinations of others. The level also maintains and recognizes the importance of the rule of law in maintaining order in the society (Ashford & Lortie, 2010). Kohlberg came up with a scale which he used to explain the learning of morality and the subsequent development of morality among the children and even adults. In an attempt to explain the process of morality development, he established the scale which is mainly based on learning of what is moral and what is not moral, with no regard to the actions of people. Kohlberg’s scale is divided into three main levels and each of the three levels has two stages of the process. The first level is the pre-conventional level. This level has stage one and stage two. Stage one is on obedience and punishment. Under this stage, both adults and children perceive rules as absolute and rigid. Total obedience of the rules is not a choice since it means avoidance of punishment. Stage......

Words: 721 - Pages: 3

Mgmt 303

...MGMT 303 Midterm Exam - Latest IF You Want To Purchase A+ Work Then Click The Link Below , Instant Download http://acehomework.com/MGMT-303-Midterm-Exam-Latest-709044433.htm?categoryId=-1 If You Face Any Problem E- Mail Us At JOHNMATE1122@Gmail.Com Question 1.1. (TCO 1) One example of a firm studying its ____ is an annual assessment of the labor supply available to the company. (Points : 5) organizational culture internal environment external environment organizational mission Question 2.2. (TCO 2) Various social networks have enabled people to stay in contact with each other. It also hurts relationships when too much information is shared. This reflects the _____ element of the general environment. (Points : 5) economic task political/legal sociocultural technological Question 3.3. (TCO 3) The United Nations says that companies should have core values that include all EXCEPT (Points : 5) anti-corruption concern for stockholders human rights labor standards the environment Question 4.4. (TCO 4) With whom is the United States involved in an agreement which creates a vast economic bloc? (Points : 5) The African Union The Latin American Integration Association The Caribbean Common Market Canada and Mexico Pacific Asia Question 5.5. (TCO 5) You have decided to become a......

Words: 2037 - Pages: 9

Mgmt

...| Management Practice: Critical Analysis and Review MGMT.8001 SUBMITTED BY NILAM SANGROULA (NIEL) SUBMITTED TO Andriy Kovalenko Date of Submission: 13 April 2011 1. Introduction The article “Are vulnerable workers really protected in New Zealand?” is written by two authors namely, Danae Anderson, researcher at Work research Institute, Auckland University of Technology, NZ and Rupert Tipples, Associate Professor of Employment Relations in Faculty of Commerce at Lincoln University, Christchurch, New Zealand and is published in New Zealand Journal of Employment Relations, 39 (1): 52-67. This article is concentrated on exploring the working condition of international migrant workers and pacific workers in primary sectors and are categorised as vulnerable migrants using Sargeant and Tucker’s 2009 framework. The writers have claimed that though protective measures have been adopted to defend the vulnerability of the workers, the result is still speech making only. The article has clearly identified the research topic and used secondary sources of the information to address the research questions. The article has been successful in raising the concerns of vulnerable workers in primary sectors such as exploitation at work, underpayment, employment dependency, visa conditions, lacking of formal written contracts for employment likewise, the article has been able to pull the attention of the concerned authorities to work and rethink to promulgate the......

Words: 2001 - Pages: 9

Business Mgmt

...Marcela Alzate, Chris Bregna, and Kevin Furlong September 9, 2015 Group Breakout Exercise Foundations of MGMT Chapter 4 1. In the U.S. chewing gum is more acceptable because we have a less strict culture and our ethical values are more diverse than Singapore. It is unacceptable to chew gum in Singapore because it was made illegal and their values and culture are much stricter than the United States. 2. The reason that it is acceptable to chew come on the street is because in the United States it is legal and socially acceptable. The reason it is not and should be not allowed in church is because, much like it is in school, it is distracting and disrespectful to the people around you because it is so loud and rude. No person wants to be sitting in church or a classroom for an hour and have to hear bubbles popping the entire time. 3. You can use ethical principles when it comes to chewing gum just like you decide when it is appropriate to do other things. If you’re walking on the street or just ate something and notice that you have bad breath, you have the right to chew a piece of gum to fix this dilemma. You make the choice to chew the gum, so by doing this you also take responsibility of disposing it properly. If your chewing gum you should not just spit it on the floor for others to step in it, or in class you shouldn’t chew and pop loud bubbles, you should be courteous to the people around you. We think it would be a little extreme if our culture decided to...

Words: 505 - Pages: 3

Mgmt 3720

...MGMT 3720 Zhang Yaqi Assignment #1 This case describes the different attitudes the worker and his supervisor have about their work. The reason Walt Henderson, the drafting technicians working in the Wilson Construction Company, has some disagreement with his supervisor Ken Hardy is that they have different attitudes toward their work. According to the textbook, attitude is a person’s favorable or unfavorable thoughts about different aspects, such as people, job, and religion (Robbins & Judge, 2013). In this case study, we are going to evaluate Walt’s attitude towards his work and why he has this attitude. Walt Henderson thought he had a positive attitude towards his work because he used his free time to finish his work. However, from his supervisor’s point, he had a negative attitude towards his work. From the case, Walt brought the work to home and finished his work early, so he thought he is a hardworking employee and can do his own work after he finished the company’s work (Walt Henderson, n.d.). From his supervisor’s point, he has a negative attitude towards his work because he did not follow the company’s rules and argued with his supervisor use disrespect language, such as “what do you want me to do?” (Walt Henderson, n.d.). The three components of an attitude are cognition, affect, and behavior. cognitive component is “the opinion or belief segment of an attitude”, such as my salary is low (Robbins & Judge, 2013). The affective component means a personal feeling......

Words: 750 - Pages: 3

Mgmt 591

...Johnson, Lattrice lattricejohnson@yahoo.com Johnson, Lattrice lattricejohnson@yahoo.com Mgmt 591: Leadership and Organizational Behavior Professor Ken Mgmt 591: Leadership and Organizational Behavior Professor Ken Course Project Reducing Turnover Rate Course Project Reducing Turnover Rate MGMT 591: Leadership and Organizational Behavior How to decrease employee turnover rate? Overview of Organization The organization that will be the topic of discussion in my final project paper is Amazon.com. Amazon.com is an American international electronic commerce company with headquarters in Seattle, Washington. It is the largest Internet based company in the United States. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, VHSs, CDs, video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-book readers, Kindle Fire tablets, Fire TV and Fire Phone — and is a major provider of cloud computing services. Amazon has separate retail websites for United States, United Kingdom & Ireland, France, Canada, Germany, Italy, Spain, Australia, Brazil, Japan, China, India and Mexico, with sites for Sri Lanka and South East Asian countries coming soon. Amazon also offers international shipping to certain other countries for some of its products. In 2011, it had professed an intention to launch its websites in Poland, Netherlands...

Words: 2262 - Pages: 10

Mgmt 1001

...how the HR is structured in the subsidiaries of the organization. This, in turn will influence how well the organization is run. The performance may differ based on how the HR is structured, but that does not prove that a single way of structuring is superior to another. Hence, the location of the decisions made on the structure of the HR in the subsidiary may affect innovation output but not the performance. This is stated by (Ferner et al 2011,P-484) as ‘On the other hand, the degree of involvement by corporate headquarters (HQ), or other higher levels, in subsidiary practices is a primary mechanism for exogenously driven innovation within the host system.” MGMT 1001 The introduction of new technology will also effect how the organization is structured. However, the magnitude of the change in technology is not the sole determinant resulting in the changes in the structure of the organization. As, (Doherty, Champion and Wand ) states “The competing hypothesis is that management teams will only be prepared to make any significant changes to their organizations’ structure, to better align it with ERP, once the ERP implementation has proved its worth, and started to deliver important benefits.’ Hence, the success of the change in the technology has a big role to play in deciding whether any imminent changes in the design of the organization need to take place. It has already been discussed that......

Words: 1286 - Pages: 6

Mgmt

...MGMT 338 International Business August 26, 2012 KFC’s Radical Approach to China The Factors Behind Their Success Westernized fast food chains are steadily growing in foreign countries. Kentucky Fried Chicken is one of the leading U.S. fast food chains currently in China. There are several factors that have contributed to KFC’s rapid expansion and success in China. The story of KFC in China is one of great success on an economic level, as well as a great example of international business. There are many factors behind KFC’s success in China which include, five competitive advantages: infusing a Western brand with Chinese characteristics, expanding rapidly, developing a logistics network, training employees in service, and focusing on ownership rather than franchising. KFC is part of the Yum! Brand, which also owns Pizza Hut and Taco Bell. KFC China’s success in the international market has all been due to its five competitive advantages. The first of these advantages is infusing a Western brand with Chinese characteristics. KFC China makes sure that even though it is a US chain and restaurant it has worked hard to assimilate into the Chinese culture. They have done this by offering a variety of menu choices that cater to the local cuisine. They have also expanded their kitchens and their workforce to be able to produce and accommodate for the additional menu options. Extended families are a big part of Chinese culture; KFC China has acknowledged this by......

Words: 898 - Pages: 4

Gaming Live : Just Cause 4 : Zoom sur les versions consoles | Thriller | Warcraft Dubbed Hindi