Recommendation for Big Valley’s Erp Alternatives

In: Business and Management

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MEMORANDUM TO BOB HENDERSON

TO: Bob Henderson, CIO for the City of Big Valley, California
DATE: XX
FROM: XX
SUBJECT: Recommendation for Big Valley’s ERP alternatives
-------------------------------------------------

Big Valley faced a strategic decision with its primary enterprise resource planning (ERP) applications. There were three alternatives under consideration: continue with Oracle, new support provider and new ERP system. All had varying levels of risk, associating with various pros and cons. I recommend new ERP system, specifically Government E-Management Solutions (GEMS).

Reasons for choosing GEMS: * GEMS had a relatively low cost. GEMS was a tier II ERP solution. Therefore, it was relatively inexpensive to purchase, implement and maintain. Compared with the other options, GEMS did have the lowest annual maintenance fee which would save a lot of money in the future.

* GEMS offered a property management system that Big Valley may want to consider leveraging. a. According to the administrative report of Vancouver, Canada, the property information may constitute 80% to 90% of the city’s data. Thus the capability of managing this information efficiently should be an important feature to consider when we selecting the ERP solution for a city. The property management system offered by GEMS allowed the city to issue invoices and collect payment for multiple utility services, business licenses, permits, inspection notices and property taxes. And this type of system was not part of the PeopleSoft offering.

* Unlike the other larger ERP provider such as PeopleSoft and Oracle, GEMS service tended to be more responsive and more focused on government application as its target market. GEMS was designed specifically for cities, counties, utility districts, public agencies and school districts. So it could provide most of the features and…...

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