Rjft Task 1

In: Business and Management

Submitted By masterchefo
Words 2548
Pages 11
A.1 I believe Bill Bailey would best served to use the two-factor theory of motivation in order to support the merger between the Utah Symphony and the Utah Opera. The two-factor theory distinguishes between motivators and hygiene factors. Under this theory, motivators are considered to be challenging work, recognition, and responsibility which provide positive satisfaction within the job itself. Hygiene factors are status, job security, salary, fringe benefits, and working conditions. Hygiene factors do not provide a direct positive satisfaction, however, dissatisfaction results from their absence. The theory which was developed by Frederick Herzberg basically states that hygiene factors are needed to ensure that an employee does not become dissatisfied with their job while motivation factors are needed to push the employee to perform at increasingly higher levels of performance.
In his position of chairman of the board at the Utah Opera, Mr. Bailey would be able to address the motivating factors of challenging work, recognition, and responsibility in the following manners:
Challenging work - There previously was no precedent for the successful merger between a symphony and an opera. This in itself presents the overall challenge. The schedules between the two organizations would need to meshed together to present a cohesive business flow. The flexibility of the opera schedule would have to fit into a more rigorous structure of the symphony schedule. The 23 full-time staff members of the opera would need to be joined with the 33 full-time staff members of the symphony. Positions would need to be consolidated, responsibilities would need to be adjusted or re-defined, and quite possibly, staffing positions may need to be reduced. Financial issues would need to be determined. How will donations be handled? How will accountes be merged together to…...

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