Stats: the Guide

In: Business and Management

Submitted By mpwelch18
Words 2019
Pages 9
Chapter 11
Work system design:
1__Job design- Technical (able to do it), Economic (value must be added), Behavioral (feels good about doing it) Feasibilities
Labor specialization- higher specialization = narrow scope of expertise, usually more boring Eliminating boredom- Enlargement (more tasks, horizontal expansion), Job Enrichment (vertical expansion, schedule own work, test own output), Rotation (expose to other jobs) Team Approach- Problem solving teams (small group with operational expertise, ID analyze and solve), Special Purpose task forces (Issues of major significance, cross functional team, when assignment is done team is over), Self Directed team (team defines goals) Self Managed team (source outside of a team defines goals) Methods analysis- Figure out what to analyze(quality/productivity issues,), communicate with workers, watch and try to figure new way to do it. OSHA- occupational safety and health act to assure workers have good conditions, working conditions effect productivity, output quality, and saftey

2__Work measurements – how long should it take to do a job? Time Studies (Manufacturing)- Steps: 1. Chose specific job to be studies 2. Tell the worker who you are studying 3. Break job into recognizable units 4. Calculate the number of cycles you must observe by using sample data n=[(z/a)(s/x)]2 (n=# of observations, z= # of std dev at desired confidence, a=desired accuracy, s=std dev from sample, x=mean from sample) 5. Time each element, record times and rate worker performance 6. Compute Normal Time [NT= Mean Observed Time (MOT) * (PRF) * (F)] 7. Compute Standard Time (ST= NT * allowance factor) (AFtime worked = 1/1-PFD or AFjob=1*PFD) (Performance Rating Factor- factor of above or below 1, 1 being average performance) (Frequency of Occurrence- how many times each element occurs, if done every cycle > 1) (PFD - Workers pace…...

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