Tanglewood Case 1

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Tanglewood’s staffing strategy requires the organization to make key decisions about the acquisition, deployment, and retention of the organization’s workforce. In order to accomplish this, Tanglewood’s must make thirteen decisions regarding its staffing levels and its staffing quality. One of the first decisions that Tanglewood needs to choose is to acquire or develop talent. Tanglewood should try to develop their current talent because one of their focal points of having a successful business is having exceeding customer service, and there is no need to go out and acquire new talent when Tanglewood already has the staff capable of developing their KSAOs. However, Tanglewood will need to acquire new talent if the company decides to open up a new store. Should Tanglewood look for new employees or outsource for staffing? In Tanglewood’s case, I would recommend using an outside organization to help find new employees. Tanglewood is an outdoors activities store and there could be talent out there that the outside organization could be better at finding than Tanglewood ever could. Next, should Tanglewood do external hiring or internal hiring? I would recommend internal hiring for upper-level positions because the people who are hired internally already know the culture and values of Tanglewood. As far as low level or entry level positions, external hiring would be recommended so they can learn the culture of Tanglewood and develop their talents. Would Tanglewood need to focus more on a core workforce or a flexible workforce? Tanglewood should develop mostly a core workforce, since these will be your employees who will be Tanglewood’s full-time and/or part-time employees. I say and/or because some companies nowadays are now hiring an all part-time staff, so that they will save huge amounts of money due to some of the changes made by the Obamacare bill. A…...

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