Premium Essay

The Global Integration of Diversity Management: a Longitudinal Case Study

In: Business and Management

Submitted By sebunited
Words 11681
Pages 47
Int. J. of Human Resource Management 18:11 November 2007 1895– 1916

The global integration of diversity management: a longitudinal case study

Aulikki Sippola and Adam Smale
Abstract Whilst the extant diversity management literature has provided a comprehensive array of theoretical frameworks and empirical studies on how organizations can and have approached the management of a diverse workforce, the same cannot be said about the literature on diversity in an international setting. Indeed, from a diversity management perspective we know surprisingly little about how multinational firms are responding to the increasing globalization of their workforce. This study seeks to contribute to this underresearched area through an in-depth longitudinal case study of TRANSCO, a well-known European MNC, which has been attempting to integrate diversity management globally throughout its worldwide operations. Adopting a Finnish host-country perspective, the study investigates what TRANSCO has been integrating, how it has tried to facilitate this and the challenges that have arisen throughout the process. The results indicate that TRANSCO has committed a considerable amount of resources to the global diversity management integration process, reflected in the myriad of integration mechanisms utilized. In terms of their integration strategy, it was evident that TRANSCO was able to achieve global consistency at the level of diversity philosophy, but was forced to rely on a more multi-domestic approach to implementing diversity policies and practices. The challenges encountered served to highlight the demographic, cultural and institutional embeddedness of diversity management when transferred into a non-Anglo-Saxon host context. Keywords Diversity management; multinational corporation; institutional theory; Finland.

Introduction Although increasing workforce diversity and its…...

Similar Documents

Premium Essay

Diversity Awareness Case Study

...Planning Spring 2013 IOWA STATE UNIVERSITY Department of Community and Regional Planning DIVERSITY AWARENESS CASE STUDY – ASSIGNMENT 1 Beyond  simple  “text  book”  learning,  in  this  course  we  will  strive  to  connect  the  material  with  current  happenings  in  our  world  and  communities.    You  will  have  an  opportunity  to  do  this  in  this  two‐part  assignment.  In assignment 1 you will find and research a diversity awareness project.  This first part will  focus  on  learning  what  other  groups  and  organizations  have  done  to  promote  diversity  awareness.   Then,  in  assignment  2  you  will  develop  a  campaign  for  promoting  diversity  awareness  in  your  own  academic community – the College of Design.    BACKGROUND INFORMATION  Iowa State University has many projects and initiatives focused on social justice and diversity.  Each unit  and  department  creates  educational  programing  and  events  to  meet  the  needs  of  their  students,  faculty, and staff.  The College of Design Diversity Board, the University Diversity Committee, and other  departments want help developing a Diversity Awareness Campaign that:        Is inclusive to all Iowa State University students, faculty, and staff,  Encourages sensitivity towards and connections across differences,   Initiates dialogue and training opportunities related to diversity concerns,  ......

Words: 813 - Pages: 4

Premium Essay

Global Sourcing Development at Ikea – a Case Study

...Abstract preview Global Sourcing Development at IKEA – a Case Study Paper prepared for the 25th IMP conference Jens Hultman1, Susanne Hertz1, Rhona Johnsen2, Thomas Johnsen2 1: Jönköping International Business School, P.O Box 1026, SE-551 11 SWEDEN E-mail: jens.hultman@ihh.hj.se, susanne.hertz@ihh.hj.se Tel: +46 0(36) 10 10 00 2: Audencia Nantes School of Management, 8 Route de la Joneliere, BP 31222 – 44312 Nantes Cedex 3, France. E-mail: tjohnsen@audencia.com; rjohnsen@audencia.com Tel: + 33 (0)240 37 46 25 Abstract This study explores the dynamic process of global sourcing development through a case study of the Swedish home furnishing giant IKEA and its supply network concerning the PAX wardrobe system. The paper provides a synthesis of the existing global sourcing literature by dividing this growing body of research into three major themes: globalization processes and stages, motives/drivers, and organizational design and management. Moreover, the paper integrates the global sourcing literature with the established literature on the internationalization process of firms. Comparing the existing research on global sourcing and internationalization, we propose two research questions focused on: (1) the ways in which the IKEA global sourcing and supply chain development process resembles a linear stages process, and (2) the principal drivers of the development of global sourcing within IKEA. Relating the findings of the global sourcing process in the case of IKEA, the......

Words: 11008 - Pages: 45

Premium Essay

Case Study – Gsk’s Acquisition of Sirtris: Independence or Integration?

...Case Study – GSK’s Acquisition of Sirtris: Independence or Integration? Questions to be answered: 1. Slaoui and Andrew Witty, GSK’s CEO must sell the acquisition of Sirtris to two key constituencies: the GSK board of directors, as well as to Westphal and the senior team at Sirtris. How would you make these pitches? 2. If you are Westphal, how do you feel when you get the call from Slaoui? What terms are you most inclined to negotiate? 3. The vast majority of startups “exits” during the past decade have been through acquisitions by larger companies. What is likely to change at Sirtris after the acquisition? More generally, how do entrepreneurial companies change after they are acquired? Is there a role for an entrepreneur like Westphal in a very large company like GSK? 4. Put yourself in Slaoui’s position. How should you manage the integration of Sirtris? Then think about the same questions from the perspective of Westphal? 1. GSK and Sirtris have been negotiating a potential acquisition for several years, so when the actual decision was made, Slaoui and Witty had to pitch the news to their own people at GSK as well as to Sirtris’ senior team and CEO Mr. Westphal. The process of bringing the news to the respective constituencies should include a couple of universally applicable standards and/or rules that managers should bring to the table when announcing an acquisition that is believed to have a major impact on the operations and culture of both companies...

Words: 2520 - Pages: 11

Premium Essay

Global Payment Inc Case Study Case Study

...Global Payment Inc. Security Breach Case Study Lovepreet Dhaliwal DeVry University Accounting Information System Professor Douglas Letsch Douglas The case study I choose to look at was the one that happened to be just recently that occurred March of last year 2012, where a company by the name of Global Payments Inc., whom is a processor company for credit and debit card for Visa and MasterCard’s, and according to the wall street journal it was hit by a security breach. In the article it acknowledges that Brian Krebs, who runs a security site www.kerbsonsecurity.com, reported that his sources in the financial said the breach might involve more than 10 million compromised card numbers. Master card said in a statement they have alerted payment card issuers regarding certain MasterCard accounts that were potentially at risk, and they have also hired an independent data security organization, which is conducting a forensic review of the situation. MasterCard had also implied that it wasn’t there own system that been damaged by the security breach but it was the third party, which is Global Payment system that had been hit by it. One of Visa’s spokeswoman stated in an email “that there is no issue or impact to Visa’s systems or our processing network VisaNet. This is an issue with a third-party”. As MasterCard and Visa sent alerts to banks, Krebs reported, the card......

Words: 1188 - Pages: 5

Free Essay

Spectrum Management and the Global Positioning System; a Case Study in Interagency Coordination

...Global Positioning Sytem Objectives   a. To study on the underlying knowledge used in the development of the GPS and how and why the GPS was developed. b. To research on the use of the GPS including the profile and type of user, the purpose it is used for and the developments together with new knowledge created through the use of GPS. Problem statement In this developed society, it is obvious that mankind has arrived at yet another golden era with rapidly advancing technology. The 21st century has appeared that human are at busiest to compete to gain wealth by exploiting all possible resources. However, busy lifestyle has caused issues such as traffic congestion. Time always appears to be a resource easily hit scarcity. This era where information is the riches has invoked the demand of mankind on a tool to navigate so that time will not be wasted when they are lost in traffic. Therefore a tool to guide direction is developed and introduced to the society. Introduction The Global Positioning System (GPS) is selected as the tool in this assignment. Though GPS appears to be a common tool in the society, not everyone understands the process of development gone through by GPS. Global Positioning System is a space-based satellite navigation system that provides location and time information in all weather conditions, anywhere on or near the Earth where there is an unobstructed line of sight to four or more GPS satellites. The system provides critical capabilities......

Words: 300 - Pages: 2

Free Essay

Management Case Study

...Management Case Study Angela Nichols XMGT/216 Organizational Ethics and Social Responsibility December 5, 2014 Debora Pryer Management Case Study Hello Debora, I received the instructions on cutting the payroll in my department by 15%. This is going to make a lot of unhappy employee’s, but I understand that it needs to be done. This will be a hard situation to come up with a solution, since we just hired several women and minorities to help with the diversity in the company. I have run across an ethical situation while deciding on how the best way would be to cut the payroll by 15% in my department. I feel that I need not to base my decision off of employee’s seniority with the company but the work performance of the employee’s. I know we need to keep a diverse work place. In order to do such a way that the diversity stays within the company I feel we need to evaluate each employee and base any decisions off of the evaluations. Just because an employee has been with us for an x number of years I feel does not mean they should be eliminated from the cutbacks. My best decision would be to evaluate each employee and based on the importance of their job for the company and their work performance whether or not to cut them back from full time to part time. If I am able to cutback almost half my department to part time hours I will be able to cut the payroll by 15%. Please let me know if you feel this would be a good way to cutback my payroll in the department. ...

Words: 281 - Pages: 2

Premium Essay

Case Study: the Global Sourcing

...Case Study: The Global Sourcing Wire Harness Decision Calvin Smith Westwood College Professor Rivers MGMT 350 2/8/15 The Global Sourcing Wire Harness Decision 1. Quote 1 Original Wire Quote: Unit price = $30 * Packing costs = $.75 per unit * Tooling = $6,000 onetime fixed charge * Freight cost = $5.20 per hundred pounds Yearly Unit Cost = ((monthly demand*12) * (unit cost + packaging cost)) + tooling charge Yearly Unit Cost = ((60000)*(30+.75)) + 6000 Yearly Unit Cost = (60000*30.75) + 6000 = $1,851,000 Yearly Unit Cost = $1,851,000 Unit Cost = Yearly Unit Cost / Yearly Demand Unit Cost = $1,851,000 / 60,000 Unit Cost = $30.85 Yearly Freight Cost = # of units * unit weight * freight cost Yearly Freight Cost = 60,000 * 10 * .0520 Yearly Freight Cost = $31,200 Unit Freight Cost = $31,200/60,000 = .52 Total Unit Cost = Unit Cost + Freight Cost Total Unit Cost = $30.85 + $0.52 Total Unit Cost = $31.87 2. Quote 2 2. Happy Lucky Assemblies Quote: * Unit Price = $19.50 * Shipping Lead Time = Eight Weeks * Tooling: $3,000 Yearly Unit Cost = ((monthly demand*12) * (unit cost + packaging cost)) + tooling charge Yearly Unit Cost = ((60000)*($19.50+.00)) + 3,000 Yearly Unit Cost = (60000*19.50) + 3000 Yearly Unit Cost = $1,173,000 Unit Cost = Yearly Unit Cost / Yearly Demand Unit Cost = $1,173,000 / 60,000 Unit Cost = $19.55 Monthly Freight Cost = $41,366 Unit Freight Cost = $41,366/5000 =......

Words: 377 - Pages: 2

Premium Essay

Case Study Human Resource Management

...success factors", Human Resource Management International Digest, Vol. 13 Iss 3 pp. 39-42 Peter Brown, (2010),"The power of HR outsourcing", Strategic HR Review, Vol. 9 Iss 6 pp. 27-32 Access to this document was granted through an Emerald subscription provided by 131740 [] For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. The current issue and full text archive of this journal is available at www.emeraldinsight.com/0048-3486.htm HR outsourcing: threat or opportunity? Jeroen Delmotte and Luc Sels Faculty of Business and Economics, Research Centre for Organisation Studies, Katholieke......

Words: 10758 - Pages: 44

Premium Essay

Global Case Study

...Case Study 3-2 In the case study 3-2 of Aaker, Kumar, and Day’s book, Marketing Research, it cover’s Sperry/MacLennan Architects and Planners and the evolution of the company from start to present. During this time there were many ups and downs but with creative ideas and marketing research Sperry/MacLennan Architects and Planners have successfully stayed afloat. The company is a Canadian based firm which specializes in recreational facilities. At the beginning business was great; the company had multiple branches to provide a local presence as well as meeting licensing requirements during the baby boom housing era. After awhile though business slowed down drastically, at one point in the 1980’s the company cut staff down to the three remaining partners being Drew, Sheila Sperry, and John MacLennan. During these slow times two employees stayed working unpaid for several months with faith that the company and its partners would rebound. Then in 1983 Sperry won a major turning point, the competition for the aquatics facility for the Canada games in Saint John. With the planning and design work for the aquatic facility the business turned around. Unlike earlier though the company new tough times are always around the corner. With their company being a staple in Canada for complexes and no real competition they new they would need more business than just the few complexes a year. Sperry/MacLennan is looking to expand its operations from the neighboring United...

Words: 519 - Pages: 3

Premium Essay

Global Roll Out: a Case Study

...GLOBAL ROLL OUT: A CASE STUDY OF PT. XYZ INDONESIA REBRANDING PROGRAM In February 2007, XYZ - a North American mining corporation, acquired 100% share ownership of ABC Limited, one of the largest nickel mining and processing companies in the world. PT. ABC Indonesia, which was 60% owned by ABC Limited, was inevitably also affected by the acquisition process. The news about the acquisition was immediately spread among the employees and concerns about the possible changes in the company arose immediately. Six months after the acquisition, XYZ sent some senior officers to Indonesia to assess the possibility of rolling out a rebranding program in Indonesia which covered the implementation of a new corporate vision, mission and values, implementation of key global policies and lastly the change the company name from PT. ABC Indonesia into PT. XYZ Indonesia. The visit instantly triggered a strong reaction from the labor Union and employees. They filed a protest arguing that they should have been involved in the discussion about potential changes which would have significant impacts for the employees. In addition to that, they also demanded a good-will payment from the new owner. The Union threatened to call a strike if their demands were not met. After several meetings with representatives of Union, agreement could not be reached. Nearly 1200 employees, roughly one-third of the company workforce, went on a strike for 11 days and caused the loss of approximately US$10 million.......

Words: 2160 - Pages: 9

Free Essay

Global Management - the Ibm Case

...Global Management Assignment – The IBM Case Please answer the following questions: (1) What global forces drove IBM to become a globally-integrated enterprise? An increasingly global world creates many opportunities – easier and faster communication, more affordable and more refined solutions, as well as a better interconnectivity between customers and suppliers around the globe. As the internet has deeply integrated itself into the economic performance of companies and countries at meso and macro levels, the competition between suppliers is increasing and fostering a more rapid innovation cycle. As new markets open up and offer new profit pools for companies, it is essential for firms such as IBM to be on top of their game. They need to analyze and understand market trends before they are even born and respond with a global solution, which is capable of taking transnational strategies and skillfully translating them for the local market needs. The biggest market for any company might not always be its home market. Free markets around the world create many opportunities for growth. However, if IBM fails to identify these opportunities, it can cost the company its survival, as the competition quickly moves in and takes over. Globalization means more options and power for customers, as all over the world people can virtually connect with companies, goods and services anywhere. Therefore, open markets, new market entries, developing government policies, increased......

Words: 1050 - Pages: 5

Premium Essay

Information Management Case Study

...Knowledge Management Module Outline This course will develop your knowledge and understanding of contemporary theories and practices of knowledge management (KM) by examining the relationship between a theoretical understanding of knowledge management and real-life situations and by integrating different dimensions of knowledge management arising from human resource management, information systems and strategic management. The course will explain the concept of `intellectual capital’ and how it is managed and exploited in organisations. The course will demonstrate a critical understanding of knowledge management policies and strategies in organisations that enhance effectiveness. You will be able to apply a range of transferable skills including literature search, analytical skills, application of theory to real-life situations, teamwork, motivation and interpersonal skills. Module Aims The main aims of this module are to: Explore the diverse range of definitions and perspectives of knowledge management Explore philosophers in western philosophy and see what contribution they have on the nature of knowledge Explore the different conceptualisations of organizational learning Describe different component technologies found in knowledge management Explain how knowledge management systems can assist in a variety of organizational problems Understand different ways of thinking about strategy Understand the nature of organizational culture Understand effective ways of implementing...

Words: 5803 - Pages: 24

Free Essay

Case Diversity Management

...LA GESTION DES MINORITÉS DISCRÉDITABLES : LE CAS DE L’ORIENTATION SEXUELLE Christophe Falcoz et Audrey Bécuwe Présentation des auteurs Christophe Falcoz et Audrey Bécuwe sont partis du constat qu’il était trop facile d’opposer l’approche égaliste antidiscriminatoire au « diversity management » (approche anglo-saxonne). Ils tentent donc de démontrer que la question du genre et du sexe n’est pas forcément distincte de celle de l’orientation sexuelle car les gai et lesbiens ne sont pas forcément confrontés aux même difficultés. Il étoffe cette analyse une distinction goffmanienne qui population stigmatisée et population stigmatisable. Dans la première partie de leur recherche, l’utilité des politiques de management de la diversité, sont mises en avant plutôt que la lutte contre la discrimination des les gays et lesbiens qui veulent se dévoiler sans risque au travail. C’est en voulant trouver des soultions à la source plutôt que des solutions curatives q’ils mettent en évidense le fait la stigmatisation des gais et lesbiens ne vient non pas comme l’articulation entre un sexe biologique et d’une construction sociale et culturelle des rapports hiérarchisés de sexe mais plutôt comme les multiples configurations dominées ou dominantes entre le sexe, les rapports de force entre les sexes et les sexualités (hétéro, homo, bi, trans…) Les études gays et lesbiennes se sont développée en même temps que les études féministes et de genre mais d’un point de vue politique...

Words: 723 - Pages: 3

Premium Essay

Case Studies on Performance Management

... CASE STUDIES IN PERFORMANCE MANAGEMENT A Guide from the Experts TONY ADKINS John Wiley & Sons, Inc. CASE STUDIES IN PERFORMANCE MANAGEMENT CASE STUDIES IN PERFORMANCE MANAGEMENT A Guide from the Experts TONY ADKINS John Wiley & Sons, Inc. This book is printed on acid-free paper. Copyright © 2006 by SAS Institute. All rights reserved. SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at......

Words: 77510 - Pages: 311

Premium Essay

A Longitudinal Study of the Cause and Consequences of

...A Longitudinal Study of the Cause and Consequences of Changes in Diversification in the U.S. Pharmaceutical Industry 1977-1986 Author(s): Charles W. L. Hill and Gary S. Hansen Reviewed work(s): Source: Strategic Management Journal, Vol. 12, No. 3 (Mar., 1991), pp. 187-199 Published by: Wiley-Blackwell Stable URL: http://www.jstor.org/stable/2486592 . Accessed: 16/09/2012 06:40 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . Wiley-Blackwell and John Wiley & Sons are collaborating with JSTOR to digitize, preserve and extend access to Strategic Management Journal. http://www.jstor.org Strategic Management Journal, Vol. 12, 187-199 (1991) S A LONGITUDINALTUDY OF THE CAUSE AND CONSEQUENCESOF CHANGESIN IN DIVERSIFICATION THE U.S. PHARMACEUTICAL INDUSTRY1977-1986 W a CHARLES . L. HILL nd GARYS. HANSEN Graduate School of Business Administration, University of Washington, Seattle, Washington, U.S.A. The paper hypothesizes that diversification by firms based in the pharmaceutical......

Words: 5237 - Pages: 21

Capitão América: Guerra Civil | Collection 1 Cent 1920-2012 Canada... Lot 90 Coins... | Register a new account