Who Was Dr. Kaoru Ishikawa

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Submitted By marinoam0115
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Who Was Dr. Kaoru Ishikawa Dr. Kaoru Ishikawa was the leading most authority on Quality Control techniques employed during the 20th century. Dr. Ishikawa stated:
“Through total quality control with the participation of all employees, including the president, any company can create better products (or services) at a lower cost, increase sales, improve profits and make the company into a better organization.” (Ishikawa, 1981)

This paper will discuss biographical information of Dr. Ishikawa life and contribution to quality control systems as we know today, the key elements of his Quality Control Philosophy, and the cause and effect quality control tool called the Fishbone Diagram.

Dr. Ishikawa was born in Tokyo, Japan in 1915, the first son of Ichiro and Chiro Ishikawa. He was from a rather large family having seven siblings, all of which were brothers. Dr. Ishikawa attended the University of Tokyo, where he obtained a degree from the Department of Applied Chemistry. After graduation he worked as a naval technical officer until 1941. Next, he worked at the Nissan Liquid Fuel Company until 1947 at which time he started his career as an associate professor at his Alma Mater, the University of Tokyo. Dr. Ishikawa spent his lifetime in industry making a difference, as well as in Academia, quality organization like Union of Japanese and Engineers (JUSE), Chemical Society of Japan, International Standards Organization (ISO) in Japan, and finally as a respected author in a field in which he dedicated his life.

Dr. Ishikawa is well known for is his philosophy, in which was built on the ideas that total quality is obtained through the involvement of every employee of the organization from CEO to entry level employees. He believed that the way to assure superior product quality was to use the customer by understanding their needs. This was accomplished by…...

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