Why Service Is More Challenging Than Manufacturing ?

In: Business and Management

Submitted By Shoukot
Words 309
Pages 2
Q. 1. What managerial challenges do services present that manufacturing does not?
Ans: 1.
There are some criteria that show that the services present several managerial challenges those are not seen in manufacturing i:
1. The managers face difficulty in measuring the effectiveness of the productivity of service.
2. To measure the financial value of the service provided.
3. It may often put hardness to meet the demand as per the requirement.
4. It is difficult to make jobs more structured of service industry.
5. Services require more skilled personnel than those of manufacturing.
6. Cost is often higher in service industry to train the employees.
7. The input of service may not be in effect always
8. Service organization need to hold or retain more talented, experienced, related to reputation, employees in compare to manufacturing organizations.

All these challenges that are also known as obostacles for the manager of service industry

2. Why does service management present more challenges than manufacturing?
Ans: 2.
There are some factors that represent that Service is more than manufacturing:
First of all, the geographical location of the service industry contributes to the success mostly where this factor does not matter in the manufacturing industry. Because of the feature known as inseparability, services need the simultaneous presence of both the customer and the service provider. Moreover, service organization sometimes often need to be run with less experienced employees than the skills actually needed in compare to manufacturing company and that may negatively affect the productivity. Another feature that is known as the variability in service industry generates obstacles that do not exist in the manufacturing. Even because of higher demand of skills, the employees’ turnover may increase in the service organizations that may cause the…...

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